Job Title: Server
Job Type: Part-time
Supervisor: General Manager
Location: Tavern 507 - Marshall MN
About us
Bird Dog Equity Partners is a hotel investment and management company that believes in putting people first. Beneath our core business of hospitality lies our purpose of creating lifelong relationships and enriching the lives of all those we provide hospitality to – our team members, guests, and investor partners. Every one of our team members seeks to live and breathe the values that define our culture, the Bird “Dogma”:
The Bird “Dogma”
We Put People First
We Dependably Drive Results
We Constantly Keep a Positive Attitude
We Never Stop Improving, Ever
We Relentlessly Solve Problems
Summary
Servers at the Tavern offer genuine service in a friendly, relaxed manner to meet dining needs and exceed guest expectations.
Responsibilities:
Uphold and abide by the employment policies of the restaurant.
Successfully complete the server training program, including the following:
Appearance on the Job
History and Structure
Exceptional menu Knowledge
Side work
Service Standards
Menu Knowledge
Beverage Knowledge
Safety and Sanitation
Responsible Beverage Service
Perform the following Service responsibilities:
Initiate Service-seat guests
Approach Guests; Establish Rapport
Perform 10- Steps of Service
Pick-Up Orders
Serve Beverages
Answer Questions
Food Returns
Clearing Dishes
Efficient Service
Maintain Food Quality
Attention to Guests
Guest Check and Payment
Handling Unusual Circumstances
Handling Guests with Special needs
Handling Customer Complaints
Work as Part of the Team
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