Ciera Bank has been serving Texas Communities since 1890 and we now have 8 locations. We’re looking for a full time Motor Bank Teller - position at our Graham location. This position is responsible for processing customer transactions and providing excellent customer service.
We do offer a competitive hourly rate (based on experience) with a multitude of benefits and a generous PTO schedule. We’ll provide training and support to help you succeed in your role and provide you with opportunities to advance your career. At Ciera Bank, we consider our employees to be one of our most valuable resources.
COMPETITIVE BENEFITS:
- Medical/Dental/Vision Insurance
- Flexible Spending Account
- 401(k) or ROTH with Company Match
- Employer Paid Life/Disability/Dependent Life Insurance
- PTO Benefits w/Paid Holidays
- Incentive Award/Bonus Program
- Monthly Gym Allowance
- Tuition Reimbursement Program
- Continuing Education/Training & Development Opportunities
- Free Checking/Savings Accounts
- Annual Company Apparel Allowance
ESSENTIAL FUNCTIONS (Of the Motor Bank Teller)
- Accepts and processes checking and savings deposits including night deposits; inspects deposit tickets and deposited items for completeness and correctness; validates customer receipts. Places holds on accounts to identify uncollected funds.
- Cashes checks and savings withdrawals within prescribed limits;
- Processes collections items.
- Accepts and processes all types of loan, safe deposit box rent, office rent, and check orders.
- Monitors and maintains an adequate supply of currency and coin; balances cash drawer according to established schedule and performance standards. Sells excess coin and currency to vault, or buys coin and currency to maintain minimum but adequate drawer supply.
- Responds to customer inquiries regarding basic account information (e.g., account balance, check clearance, loan payoff, etc.). Prints account history if time allows. Prepares counter checks and deposit slips.
- Provides customers with product information; participates in business development program through aggressive cross-sell efforts to established consumer, commercial and credit card customers and referrals of prospective customers.
- Performs basic administrative duties (e.g., order supplies, adjust or setup machines, type, file, etc.).
- May open or close branch, main vault or night deposit vault for the day.
- May open, replenish or balance branch’s ATM or Cash Express machine according to established schedule. Will be on a call list for nights and weekends for trouble shooting ATM issues.
- Processes change orders.
- May balance branch’s coin machine and vault.
KNOWLEDGE, SKILLS & ABILITIES (Of the Motor Bank Teller)
- Requires a High School Diploma or Equivalent
- At lease 6 months' cash handling experience in a retail environment.
- Moderate math skills (addition, subtraction, multiplication, division).
- Ability to operate CRT, 10-key calculator, currency counter and coin machine.
- Ability to understand and apply all teller services, policies, and procedures including Bank Secrecy Act and Audit requirements.
- Ability to understand and explain all retail products and services in order to sell Bank products and services and to respond to customer inquiries.
- Ability to understand and operate retail computer systems and applications.
- Intermediate oral and interpersonal skills with ability to recognize and respond to sales opportunities.
PHYSICAL DEMANDS (Of the Motor Bank Teller)
Work involves standing and walking for extended periods of time and potential eyestrain from reading detailed printouts and computer screen. May involve repetitive overhead reaching. Deadlines, disgruntled customers and workloads during peak periods may cause increased stress levels. Work may include occasional pushing, pulling, or carrying objects weighing up to 20 pounds such as cash drawer, files, documents, and computer printouts; occasionally includes moving objects weighing up to 50 pounds. Work normally requires finger dexterity and eye-hand coordination to operate computer keyboard at a moderate skill level.
WORKING RELATIONSHIPS/CONTACTS (Of the Motor Bank Teller)
- Internal – Primarily within own department; occasional contact with Commercial Banking, Central Accounting or Central Credit regarding customer service or new account issues.
- External – Frequent contact with customers to provide customer service and business development; limited contact with other financial institutions to call on check clearance.
- Supervision of Others – N/A
ACCOUNTABILITY (Of the Motor Bank Teller)
This position is responsible for the management of assigned cash drawer, accuracy and processing of transactions received, and for achieving individual referral and business development production goals
|
- Requires a High School Diploma or Equivalent
- At lease 6 months' cash handling experience in a retail environment.
- Moderate math skills (addition, subtraction, multiplication, division).
- Ability to operate CRT, 10-key calculator, currency counter and coin machine.
- Ability to understand and apply all teller services, policies, and procedures including Bank Secrecy Act and Audit requirements.
- Ability to understand and explain all retail products and services in order to sell Bank products and services and to respond to customer inquiries.
- Ability to understand and operate retail computer systems and applications.
- Intermediate oral and interpersonal skills with ability to recognize and respond to sales opportunities.
|
Click here for technical assistance.
