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Donation Attendant 

Post Internal Days 0  

Essential Functions:

  • Provide world class customer service to our donors and customers
  • Greet each co-worker, donor and customer in a prompt, friendly, and courteous manner
  • Assist each donor and Goodwill transportation staff with unloading donations from donor vehicles or store trucks using rolling carts or dollies, as necessary
  • Issue tax receipts and thank donors for the support of the Goodwill mission
  • Maintain accurate daily counts of donations
  • Report daily donation counts to retail store manager and /or the appropriate system
  • Clean, price and transport furniture to sales floor as soon as possible
  • Prepare items for proper shipment
  • Sort donated goods into pre-determined categories for processing
  • Cross train in the production of goods as well as the sale of goods, as requested.
  • Understand and perform all procedures necessary to meet or exceed the weekly sales and production quota for the store.
  • Maintain an acceptable attendance and punctuality record;
  • Participate in staff meetings and training, as required;
  • Adhere to two-hour floor check lists as assigned by leadership;
  • Must have reliable transportation;
  • Ability to lift 50lbs (unless otherwise restricted);
  • Transport donated goods to designated production area, sales floor, or warehouse
  • Maintain a clean and safe work area, including the designated drive-thru station, including but not limited to reporting safety hazards and injuries to the appropriate leadership staff;
  • Transport and dispose of trash to compactor or dumpster, to include operation of compactor when authorized
  • Maintain an acceptable attendance and punctuality record;
  • Adhere to all retail store and personnel policies and procedures, including performing assigned duties within the framework of our Guiding Principles:
  • Adhere to dress code
  • Other duties as assigned


Position Requirements


  • Good work ethic;
  • Demonstrates good judgment in recognizing saleable items from non-saleable items;
  • Able to follow instructions and comply with policies and procedures;
  • Able to work a variety of schedules;
  • Able to maintain good relationships with co-workers and management;
  • Willingness to mentor and train co-workers;
  • Demonstrates flexibility and willingness to learn;
  • Ability to work with the public;
  • Demonstrate ability to safely operate necessary equipment including but not limited to a pallet jack, dolly or forklift when authorized
  • While performing this job, the employee is required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, push, pull, crouch or crawl, talk and hear, taste and smell. Most activities involve repetitive upper body movement, reaching, bending and standing. The employee must be able to lift and/or move up to 25 pounds with or without assistance.
  • When handling goods, Donation Attendants are required to follow all safety procedures including, but not limited to, the assisted use of rolling carts, hand trucks, or dollies as necessary.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus in addition to good hand-eye coordination.
Full-Time/Part-Time Part-Time  
Tags - to enhance sourcing Backdoor; Customer Service; Warehouse Support; Production  
Rate of Pay  
Position Donation Attendant  
Close Date 3/31/2023  
Number of Openings 2  
Hiring Manager(s) Katherine Folsom  
Open Date 3/24/2023  
Location Quincy Retail-431  
About the Organization Welcome! Thank you for showing interest in Goodwill Industries - Big Bend, Inc. When you pursue a career with Goodwill, you're a part of a social enterprise that has served the community since 1965. We are a unique company with a mission to provide job training, education and employment. We focus on being the leader in employing a diverse workforce that includes individuals with disabilities and other barriers to employment.

We are pleased you are considering Goodwill as an employer of choice. If you'd like to learn more about us, feel free to browse our website for more information -


Fred G. Shelfer, Jr., CEO  
EOE Statement Goodwill Industries-Big Bend Inc. is an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex (including gender, pregnancy, sexual orientation and gender identity), national origin, age, physical or mental disability, genetic information, veteran status or uniformed servicemember status.

If hired, I understand my employment is at-will as permitted under applicable state law. I understand this means that either the company or I may terminate the employment relationship at any time, for any reason, with or without notice or cause.  

This position is currently not accepting applications.

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