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Quality Assurance Supervisor 

Category Risk Management  


Under the direct supervision of the VP of Risk Management, this position will be responsible for the activities involved in assuring the quality of all products, services, procedures and policies are followed to meet department and organization objectives. The day-to-day work involves careful inspections, the enforcement of quality standards, the understanding of all organization policies and procedures to ensure compliance with all regulatory requirements.


Embrace Opportunity Village core values by cultivating positive and meaningful CONNECTIONS with clients and colleagues, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT. Reinforce and positively engage in Opportunity Village’s organizational culture supporting choice and creativity of clients and of staff.



  1. Provide oversight for departments; coordinates all facets of communication with external auditors concerning the quality assurance process.
  2. Manage and administer quality assurance and compliance components as they pertain to the organization.
  3. Ensure departments comply with all applicable safety rules and regulations, as well as company safety policies, procedures and standards.
  4. Navigate agency policies and procedures with knowledge of day-to-day departmental operations.
  5. Oversee all quality assurance aspects of the food and bakery operation to include examining all documentation and service quality levels (data collected, retain samples library) program).
  6. Develop and implement standards for inspection and a workflow for product inspection.
  7. Follow up with implemented programs to ensure compliance with Good Manufacturing Practice by all employees and other persons in production locations.
  8. Aid in the administration of biological monitoring procedures to determine the efficiency of sanitation methods.
  9. Develop and implement new methods, procedures, and systems to improve quality performances.
  10. Maintain a fair and professional work environment that focuses on the business objectives, but also balances quality of work life factors for employees.
  11. Develop and maintain training and development programs that support key performance goals for the company.
  12. Manage operations to maintain SUPERIOR ratings from the annual American Institute of Baking (AIB) inspection
  13. Perform other duties as assigned.




This position has no supervisory responsibilities.



Position Requirements


  • Ability to communicate effectively with individuals, co-workers and supervisors (verbal and written).
  • Must possess social perceptiveness to assess and understand other’s reactions and behaviors.
  • Basic technical writing skills.
  • Must be a certified Safe Quality Food (SQF) Practitioner.
  • Must be trained in Food Safety Modernization Act (FSMA) and able to train others.
  • Must be certified in Hazard Analysis and Critical Control Point (HACCP) execution and training.
  • If the required certifications (SQF and HACCP) are not complete, member must obtain them within 60-days of hire.



  • Required: High School Diploma or equivalent.
  • Preferred: Experience working with individuals with disabilities.



The physical demands described below are representative of those that must be met by an employee to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

  • Ability to lift and move boxes up to 40 pounds.
  • Ability to sit at a computer for prolonged periods of time.
  • Ability to work in a typical office environment.
  • Ability to tolerate stress.
  • Ability to conduct tasks and successfully perform under critical deadlines.
  • Manual dexterity to operate office equipment and examine documents, records and files.
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Rate of Pay DOE  
Exempt/Non-Exempt Exempt  
Req Number RIS-23-00001  
Open Date 3/22/2023  
Location Varies  
About the Organization Join Las Vegas' Favorite Charity! Here you can be proud to answer the question, 'Where do you work?' Opportunity Village (OV) is more than just a job; being a member of the OV team instills a sense of pride and purpose into your work week. Our motto for the people we serve is: Pride. Purpose. And a Paycheck. So it is no wonder that the same can be said for our employees who serve our clients.

Aside from the satisfaction of participating in a community that extends beyond our campuses, OV also offers a wide array of additional benefits including: health, dental and vision insurance, retirement savings account, training and development opportunities and much more!  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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