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Welcoming Center Program Coordinator 

Position Welcoming Center Program Coordinator  
Full-Time/Part-Time Full-Time  
Base Wage $17.27-$19.00 per hour based on education and/or experience  

The Welcoming Center Coordinator is responsible for performing professional casework duties and provide self-sufficiency evaluation for individuals and/or families experiencing an immediate need for help with housing and utilizes.  Utilities may consist of light, heat, gas and internet.  

Examples of Essential Functions include the following.  Other duties may be assigned.

  • Participate in all required orientation and trainings.
  • Participate in both internal and external Welcoming Center and All Chicago activities.
  • Provide needs assessment on new customers, schedules customer appointments, landlord appointments and generates closure letters along with creating and maintaining customer files in an orderly fashion. 
  • Provide follow through with client and landlord on needed paper work along with providing resources to customers in immediate need.
  • Identify areas of potential risk to self-sufficiency including child safety, substance abuse, health issues, etc.; provides case management to coordinate transitional, temporary or long-term services from the continuum of services offered through DHS as well as Welcoming Center community partners, and ALL Chicago; provide case management to coordinate the activities of the case when multiple service providers are involved.
  • Complete work assignments involving practical application of a professional discipline, including research, data collection, and analysis and report preparation.
  • Refer customers to appropriate DHS/community service providers and provide case management until customer meets their goals.
  • Understand the emotional, environmental and psychological problems confronting individuals that are facing crisis, able to relate to people of all ethnic background
  • Recognize and identify treatment for risk indicators and establish model approaches for problem solving.
  • Enter Data into Open Portal and follow up with All Chicago on outcome, relay information to client and landlord
  • Provide monthly reports of data served to ALL Chicago
  • Participate in outreach activities to recruit customers

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.  

Education and Experience – Required: High School Diploma or Associates degree with at least 3 years of experience working with families in crisis .Preferred: Bachelor's Degree in psychology, sociology/anthropology, social welfare or related field plus one year of professional casework or crisis intervention experience in a social service agency. Computer knowledge of entering information into data base

Language Skills - Bilingual is preferred. 

About the Organization Mission

SAL Community Services (SALCS) strengthens children, families, and individuals to build and enhance thriving communities.

About Us

SALCS operates Skip-a-Long Child Development Services - early care and education centers in Iowa and Illinois, The Home Child Care Network - a network of licensed and license-exempt home child care providers in both the Quad Cities and Peoria areas, Open Door - a crisis assistance program funded by IDHS to help individuals and families in crisis navigate local social services, SAL Child Care Connection - the child care resource and referral program in Peoria, IL, the Child Care Resource and Referral of Midwestern Illinois that serves the Illinois Quad Cities and surrounding counties, and Early Head Start Child Care Partnerships that serve Rock Island, Henry, and Mercer Counties in Illinois. SALCS is at the forefront of public policy and issues regarding early care and education and individual and family social services, and is dedicated to making sure all families have what they need to be successful, regardless of financial means.

EOE Statement SAL Community Services is an equal opportunity employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training and other personnel actions involving persons in all job titles and shall occur without regard to actual or perceived race, creed (including religious dress and grooming practices), color, religion (or for requesting an accommodation for a religious belief), sex, age, ancestry, national origin, genetic information (as defined in Title II of the Genetic Information Nondiscrimination Act of 2008 (GINA)), military status or discharge status, veteran status, qualified disabled veteran status, sexual orientation, gender identity or gender expression, transgenderism, marital status, citizenship status, familial status, physical or mental disability (or for requesting an accommodation for a disability), association with a disabled person(s), medical condition (including HIV or AIDS status, cancer related or genetic characteristics) arrest record (unless doing so violates contractual, funding, or licensing requirements), order of protection status, pregnancy (including conditions related to childbirth or breast feeding), homelessness or any other characteristic protected by applicable federal, state, or local law.  
Location Open Door - IL Quad Cities  
Exempt/Non-Exempt Non-Exempt  
Open Date 3/20/2023  

This position is currently not accepting applications.

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