Starting Pay: $25.2919 Hourly ($52,607.18)
After 1st Year: $27.0003 Hourly ($56,160.69)
After 2nd Year: $28.7120 Hourly ($59,720.91)
After 3rd Year: $32.2395 Hourly ($67,058.17)
After 4th Year: $33.3274 Hourly ($69,320.94)
After 5th Year: $34.5153 Hourly ($71,791.90)
After 6th Year: $35.7340 Hourly ($74,326.72)
MINIMUM QUALIFICATIONS
Five (5) years’ experience providing service and/or counseling to veterans or at risk population and two (2) years supervisory experience.
OR
Veterans who have an honorable discharge from active duty
AND
One (1) year experience providing service and/or counseling to veterans or at risk population and one (1) years supervisory experience.
SPECIAL REQUIREMENTS:
Willingness to work irregular hours on weekdays and weekends.
GENERAL STATEMENT OF DUTIES: Represents the Department of Veterans Services in facilitating community access to veterans support services. Represents Department at speaking engagements and on various committees upon direction of Director or Deputy Director; Develops and implements presentations, departmental policies and programs; May provide oversight and direction to staff; Exercises independent judgment; Works under the direction of the Director and Deputy Director.
STATEMENT OF DUTIES:
- Assists Veterans with the formal VA claims process;
- Plans, organizes and administers presentations to engage community, service providers, veterans and dependents regarding potential benefits;
- Develops and maintains ongoing, positive relationships with agencies and community service providers in Genesee County which provide desired services for veterans;
- Evaluates needs and collaborates with individuals, institutions, voluntary agencies
- and/or other governmental agencies to implement services;
- Develops networking function with key agencies and the Genesee County Department of Veterans Services;
- Attends regular monthly activities (GCCOA, Elder Abuse, VAAA, etc.);
- Represents Department while working with other governmental and voluntary agencies and with the private sector concerning veterans’ services;
- Supervises assigned staff;
- Perform other duties assigned by the Director and Deputy Director.
REQUIRED KNOWLEDGE SKILLS AND ABILITIES:
- Knowledgeable in the Department of Veteran’s Affairs claims processing;
- Knowledgeable in State, Federal, and County Laws relating to veterans and veterans programs and veterans claims work;
- Knowledgeable in community veteran’s outreach services;
- Knowledge of computer programs and software as it relates to making presentations and filing claims;
- Ability to show compassion and be receptive to the needs of veterans and dependents;
- Ability to work well with related agency personnel
- Ability to attend work regularly and work under stressful conditions;
- Ability to lift, drag, push or pull at least 20 pounds;
- Ability to work efficiently and effectively with little to no supervision;
- Demonstrated ability to work independently, collaboratively, and respectfully in a complex, multicultural work environment that values diversity, equity and inclusion.
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