Share Email Opening Title Boat Launch Monitor  About the Organization Tahoe Donner is one of America's largest homeowner's associations, with nearly 6,500 properties and 25,000 members enjoying over 7,300 acres in the Sierra Nevada mountains. Located 25 minutes from Lake Tahoe in Truckee, California, Tahoe Donner operates a wide variety of recreational facilities - some of which are for members only and others which are also open to the general public. These amenities can be explored in detail on this website. Just use the menu button at the top right to get started. Tahoe Donner is a vibrant and desirable mountain community providing attractive and well-maintained facilities, events, programs and leading customer service to its members, guests and public, all while maintaining accessible and healthy natural surroundings.Tahoe Donner is an eclectic community with a passion for outdoor recreation and a celebration of the Tahoe lifestyle.   Description Under the direction of the Marina Manager, the Boat Launch Monitor is responsible for safety and management of the boat launch and water line area. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provide excellent customer service to customers, members, employees and business partners. Maintain the launch by directing traffic on to the launch, and from the launch to the parking lot. Keep members and guests in the walkway area and not in the way of vehicle traffic. Maintain a working knowledge of Marina rules, regulations, and policies, including those pertaining to: parking lot, equipment rentals, the waterline, the docks, the beach, the boat ramp, and the swimming areas, and enforce the rules accordingly. Maintain a working knowledge of the Association rules and enforce them accordingly, including checking member passes, proof of invasive species inspection and proof of boat registration on file with Tahoe Donner named as additionally insured in order to use the launch. Provide excellent customer service including fielding complaints, addressing customer problems and concerns. Keep the launch and water line free of debris. Instruct members and employees who may access the water and who must wait. Keep the line of trailer traffic moving and instruct those waiting to prepare the vessel to launch. Assist any member by moving a kayak or sup to or from their vehicle. May be required to provide guidance and training to other Marina employees.   Position Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Beach launch monitor, three to four years of related experience and/or training in the customer service industry; or equivalent combination of education and experience. CERTIFICATES, LICENSES, REGISTRATIONS Current Cardiopulmonary Resuscitation (CPR) and First Aid certifications recommended.   Full-Time/Part-Time Seasonal   Job Posting Pay Range Min $17.21 Mid $20.47 Max $23.74   Open Date 3/13/2023   EOE Statement Tahoe Donner Association is committed to full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status or genetic information. As part of this commitment, Tahoe Donner Association will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed, please email jobs@tahoedonner.com describing the accommodation.   This position is currently not accepting applications. To search for an open position, please go to http://TahoeDonnerAssociation.appone.com Follow us

 

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