Tahoe Donner is one of America's largest homeowner's associations, with nearly 6,500 properties and 25,000 members enjoying over 7,300 acres in the Sierra Nevada mountains.
Located 25 minutes from Lake Tahoe in Truckee, California, Tahoe Donner operates a wide variety of recreational facilities - some of which are for members only and others which are also open to the general public. These amenities can be explored in detail on this website. Just use the menu button at the top right to get started.
Tahoe Donner is a vibrant and desirable mountain community providing attractive and well-maintained facilities, events, programs and leading customer service to its members, guests and public, all while maintaining accessible and healthy natural surroundings.Tahoe Donner is an eclectic community with a passion for outdoor recreation and a celebration of the Tahoe lifestyle. |
Under the direction of the Marina Manager, the Beach Supervisor is responsible for operating the rental of equipment, coordinating instruction and maintains the cleanliness of the facility and beach.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Provide excellent customer service to customers, employees, and business partners.
Maintain a working knowledge of Marina rules, regulations, and policies, including those pertaining to: parking lot, equipment rentals, the waterline, the docks, the launch, the beach, and the swimming areas, and enforce the rules accordingly.
Maintain a working knowledge of the Association rules and enforce them; accordingly, including checking member passes, collecting money for the use of the facility, and logbook rental.
Provide customer service including fielding complaints, addressing customer problems and concerns, collecting money for lessons, rentals, retail sales, food and alcohol.
Keep facility, including main building, parking lot, waterline, beach area, and bathrooms clean and free of hazards, debris, and trash. This aspect of the job often includes other custodial duties.
Perform opening and closing procedures at the facility including: counting banks in and out, making deposits, unlocking and locking the facility, stacking beach furniture, secure rental equipment.
Help to plan and execute all programs and events during the season.
Provide guidance and training to other Marina employees, including directing staff to cover breaks.
Requires use of judgment in a variety of scenarios.
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QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Beach Attendant I and II, six months to one-year related experience and/or training in the customer service industry; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Current Cardiopulmonary Resuscitation (CPR) and First Aid certifications recommended.
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| Tahoe Donner Association is committed to full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status or genetic information. As part of this commitment, Tahoe Donner Association will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed, please email jobs@tahoedonner.com describing the accommodation. |
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