This is an important role that engages customers and builds relationships by assisting during the initial steps of the vehicle purchasing process. The BDC Internet Sales Specialist is a lead nurturing position which requires prompt responses to all customer inquiries. You will play a key role in delivering a high line, Outstanding Customer Service experience for our clients. Mastering personal communication skills is the goal of every member of our team.
WHAT YOU WILL DO
Reply to all internet inquiries within established time frames.
Reply to questions pertaining to new and pre-owned vehicles, trade-ins and promotions.
Schedule Appointments for sales staff.
Communicate effectively with clients and prospects according to their preferred method of contact.
Keep abreast of new products, features, accessories.
Complete product and sales training as required.
Master written and verbal communication.
Deliver an Outstanding Customer Experience
Additional Duties Assigned
WHAT YOU WILL BRING
An eagerness to learn and progress
Ability to work in a fast-paced environment with excellent follow-through and follow up capability
Desire for variety and challenges
Attention to detail, strong organizational and multi-tasking skills.
Ease in navigating within multiple software applications
Professional, positive attitude
Valid Driver’s license and good driving record
Ability to demonstrate the Company’s core values each day
WHAT WE PROVIDE
Paid Training and Development
Employee Discounts
Flexible Schedules within Core Business Hours with only occasional Saturdays.
Stable and Experienced Management
Full benefits package including 401k, match and profit sharing
Pick Your Path Advancement Opportunities
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