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Training Support Specialist 


SALARY/FLSA: $65,000 - $90,000 annually; FLSA Non-Exempt 

OPENING DATE: 03/10/2023  

CLOSING DATE: 3/26/2023 at 11:59 pm 

JOB TYPE: Regular, Full-time 

UNION: Non-Represented 

OPENINGS: 1 vacancy 

LOCATION: Hybrid (on grounds 2-3 days/week and remainder work remotely) 

DEPARTMENT: People and Culture 



More than 1.3 million people visit Woodland Park Zoo each year. We connect people with wildlife and remind them of what’s at stake in our changing world. Having a job here means motivating people to take action and providing them with the tools needed to join us in saving endangered species. Working for the zoo means upholding our mission, “To save wildlife and inspire everyone to make conservation a priority in their lives.” Apply today and show us how you zoo. 
As our Training Support Specialist, we know you will be successful in this role because of your: 

  • Keen Attention to Detail: You make planning a workshop look easy, from room layout and having fresh coffee to ensuring each dollar is accounted for in the training budget. 
  • Passion for Learning: You are fueled to grow yourself and others by recommending the best training methods, activities to engage staff, and suggest ideas that promote positive impacts with a lens for diversity and inclusion. 
  • Ability to Leverage Technology: You will use your systems superpower to quickly learn our existing performance appraisal and learning management systems and assist with implementing a new HRIS. 
  • Storytelling: Your finesse with people and communication naturally leads you to tell a story so what you’re communicating is relatable and memorable. 
  • Hustle: You like to keep busy, welcome handling multiple projects, and happily flex to meet competing priorities.   



  • Administer course library, registrations, and certifications, including compliance documentation such as safety trainings and recertifications, through the learning management system.  
  • Market available training to employees and provide necessary information about sessions. 
  • Provide ongoing development and support for new employee orientation and onboarding.  
  • Communicate with managers and employees on the expectations and timelines of the performance review process. 
  • Monitor training budget and participate in grant and funding activities.   



  • Associate’s degree from an accredited two (2) year college and two (2) years of Human Resources experience; and/or an equivalent combination of education and experience. 
  • Prefer candidates with at least two (2) years of experience developing eLearning trainings, managing SKORM training files, and administrating a learning management system. 
  • Successful applicants must live and work in Washington State to perform this role. 
  • Applicants must be at least 18 years old.  



The Woodland Park Zoo offers a comprehensive benefits package for fulltime staff including: 

  • Medical, dental, and vision HMO and PPO plans for you and eligible dependents 
  • 11 paid holidays and 2 personal holidays
  • Accrue 12 vacation days and another 12 days of sick your first year   
  • Flexible Spending Account (FSA) 
  • Employee Assistance Program (EAP)
  • Tuition reimbursement
  • Free zoo membership that includes zoo admission and discounts after 90 days 
  • 4 complimentary tickets per year plus other discounts and perks 
  • Free staff parking   
  • 403(b) Retirement Plan 


Application: Please let us how you zoo by submitting a cover letter with your application through our Zoo Careers site at The zoo may review existing application pools to fill this position or use this pool to fill future vacancies.


This opportunity is open to all candidates that meet the qualifications.  Woodland Park Zoo values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The zoo encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, 2SLGBTQ, people with disabilities, veterans, and those with diverse life experiences. Woodland Park Zoo is committed to providing access and reasonable accommodation in all its services. If you need accommodation in the application or interview process, please contact our recruiting team at


Screening: We will review applications and the most qualified candidates will receive screening calls. Top candidates will be invited for virtual or in-person interviews.  


Offer: Job offers are contingent on the verification of credentials and other information required by the employment process including the completion of a background check.  

Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Req Number PEO-23-00003  
EOE Statement Woodland Park Zoo is an equal opportunity employer, dedicated to a policy of non-discrimination in application and employment for any reason, including race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability or medical status including genetic information, and/or veteran’s status.

This position is currently not accepting applications.

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