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Title

Group Dining Sales Manager 

Location Fifth Group Restaurants  
Description

The Group Dining Sales Manager is a highly visible sales and management position involving selling, planning, scheduling, coordinating and execution of contracted private party/large group dining events and corporate bulk gift card sales. The Sales Manager must maintain a high level of daily selling activity (personal visits, prospecting calls, lead generation etc…) ensuring the ability to consistently meet and exceed sales objectives as well as ensure the team is meeting its goals. This position reports to the Bold Catering Director of Sales.

This position requires excellent organizational skills and an understanding of the overall operations of the restaurant business. The Sales Manager must have exceptional people skills and possess the ability to effectively communicate with colleagues and clients, and to develop a high performing sales team. In addition, the Sales Manager must exercise considerable initiative, independent judgment, diplomacy, flexibility, and discretion in the performance of assigned duties.

Management/Operations/Marketing

  • Complete commitment to good management practices by fulfilling business plan objectives by having weekly, period and quarterly priority planning within a structured time management system.
  • Effective cross functional collaboration with operations, FGR support, directors, managers, and restaurants.
  • Responsible for managing from and makes all decisions based on FGR's values, purpose and mission with our guests' and employees' interest in mind.
  • Maintain strategic relationships and key accounts of Client portfolios.
  • Expected to have honest, open communication with staff, managers, and owners.
  • Participate in the creation of and managing from the annual business plan under DOS supervision.
  • Participate in the development and management of BAE's marketing/sales plan under DOS supervision.

Large Party Sales

  • Responsible for solicitation and booking of events in specifically assigned market segments and/or geographic areas.
  • Clear understanding of and ability to express company identity, concept, position, and event options.
  • Full knowledge of food and beverage products.
  • Must understanding FOH and BOH operational procedures/concerns as they relate to large parties.
  • Must have complete knowledge of restaurant capabilities.
  • Responsible for fielding all incoming calls/inquiries and qualifying their potential on a timely basis.
  • Responsible for aggressive prospecting including obtaining leads and making cold calls to prospective clients, as well as organize for follow-up.
  • Responsible for scheduling appointments and coordinating meetings to discuss details and requirements for events. Effectively communicate with client and FOH/BOH restaurant staff on all specifications for their event.
  • Responsible for scheduling and executing site tours and inspections.
  • Provide client with innovative and timely proposals exhibiting thorough knowledge of their needs as pertains to menu selections, beverage preferences, budget, and all aspects of event planning.
  • Responsible for proposing cost effective, profitable menus.
  • Responsible for writing and pricing contracts.
  • Responsible for demonstrating skills and ability to close on sales in accordance with expectations standards and policies.
  • Responsible for securing all deposits and payments associated with contracts and follow up with clients regarding A/R and overdue balances.
  • Responsible for developing client base resulting in maximum repeat business.
  • Establish and cultivate strategic relationships with top accounts and target accounts, through regularly scheduled follow-up and appointments.
  • Develop strategic relationships with competitors to generate referral business.
  • Responsible for consistently meeting and exceeding weekly, monthly, and annual budgeted sales objectives.
  • Responsible for reporting on all production and sales forecasting and other information requested to the Director of Sales on a weekly basis.
  • Represent Fifth Group Restaurants and actively participate in professional organizations for target clients when appropriate.
  • Keep current on industry trends. Evaluate competition on a bi-annual basis through site inspections, menu pricing etc.
  • Be knowledgeable of profit and loss statements regarding cost of sales and budgeted mark ups.
  • Responsible for participating in yearly business planning as well as marketing plans to drive sales.

Knowledge, Skills and Abilities

  • 5+ years of experience in hospitality or related industry
  • 2 years of successful sales management experience
  • Proven track record in all aspects of the sales process:
  • Understanding the company's identity
  • Prospecting and obtaining qualified leads.
  • Setting appointments
  • Writing and pricing proposals & contracts
  • Closing sales
  • Payments and collections
  • On-going event/client management
  • Post-event/client follow-up
  • Cultivating strategic relationships
  • Meeting sales and production targets
  • Managing administrative tasks efficiently
  • Excellent communication skills (verbal, written, and listening skills)
  • Basic computer skills, including Microsoft Office and Catering software
 
About the Organization Consider a career with Fifth Group Restaurants or Bold Catering & Design companies with more than 25 years of experience working with the finest and most successful people in Atlanta's hospitality industry. Beyond that, we want it to be your home away from home; your #FGRfamily away from family. We invite you to be a part of a team where your co-workers care about your advancement as much as their own. Be a success. Be amazing. Be a FifthGrouper.

Working for us has its benefits. Some of our benefits (depending on your role) include:
• Paid time off
• Medical, dental, life, vision, and supplemental insurance
• 401(k) retirement plan with company matching funds
• Generous bonus plans
• Restaurant discounts and company-provided family meals
• Flex-spending and dependent-care accounts
• Cash-reward referral program
• Work anniversary gifts

Enjoy a harmonious work/life balance.
• Flexible schedules
• Collaborative work environment
• Opportunities to work for our catering company and other restaurants

We'll quench your thirst for knowledge. Learning opportunities such as...
• Detailed and ongoing training in hospitality, wine and spirits, and food-pairing  
Position Requirements

Basic skills and responsibilities include:

  • Ability to develop a clear understanding and express company in order to solicit and book events and sell bulk gift cards
  • Full knowledge of food and beverage products
  • Knowledge of restaurant capabilities and Front of House and Back of House operations
  • Identifying and obtaining prospecting opportunities for events and gift card sales and following through
  • Scheduling and conducting site tours and inspections
  • Proposing, writing and pricing contracts
  • Proven track record of closing sales
  • Developing strategic relationships with competitors
  • Meeting goals and objectives
  • Forecasting and reporting
  • Representing company at meetings and events
  • Maintaining knowledge of industry trends and competitors offerings and pricing
  • Basic P&L knowledge
  • Participating in onsite execution of booked events
  • Participating in yearly business planning and marketing plans to drive sales

Additional skills and basic characteristics preferred include:

  • Professional and personable, positive attitude
  • Excellent communication skills
  • Basic computer skills
  • Self-starter that sets and accomplishes goals
  • Basic financial understanding
  • Passion for the industry
  • Desire to learn and succeed
  • Team oriented
  • Values challenge, aggressive and tenacious
  • Dedicated and trustworthy
  • Efficient, organized, effective
  • Creative, innovative, approachable, respectful, open-minded
 
Full-Time/Part-Time Full-Time  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Req Number FIF-23-00014  

This position is currently accepting applications.

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