Are you looking to join an experienced team of dedicated and passionate individuals? Triangle Restoration Dentistry is seeking someone who has the uncommon blend of excellent technical and administrative skills along with genuine care and concern for patients and one another. We carry ourselves with pride in the office and community; but don’t be fooled, we also like to joke and laugh throughout the day.
Our office is currently seeking a Patient Care and Insurance Coordinator to join the team with the hours of Monday - Friday: 8:30am-5:30pm (1 hour lunch break).
Primary Job Responsibilities:
- Answer phones
- Patient check in/checkout
- Schedule appointments
- Verify insurance for new patients and new insurance for existing patients in advance
- Check new patient appointments for the coming week, add insurance information to patient record, and verify the insurance benefits
- Verify new insurance as you are able for existing patients who bring updated information to their appointments
- File claims and requests for pre-determination of benefit. Ideally this is done either at the end of the day - or first thing in the morning for the previous day - after the doctors have verified all posted procedures
- Post payments as they arrive
- Answer questions from patients about their insurance or claims
- Speak to patients in the office about money owed, make payment arrangements
- Accounts receivable/payments including resolving outstanding and problem claims
Qualifications:
- 2-3 years dental experience preferred
- Outstanding professionalism, high moral standards, and a self-motivated work ethic
- Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
- Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits:
- Guaranteed Hourly Rate
- Paid Vacation & Paid Holidays
- 401k Program: with matching contributions
- Benefits: (offered at 30 hours or more)
- Competitive health, dental, and vision plan
- Life Insurance and Disability Insurance
Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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