Share Email Opening Title Truck and Trailer Service Writer/Advisor  About the Organization For over 30 years, Carver Companies fundamental belief has been to provide unparalleled service all while maintaining our values of honesty and integrity both on Land & Sea. With locations up and down the east coast, including the Capital District of Upstate NY, Brayton Point in Mass, North Charleston Carver Maritime, Port Manatee in Florida, and our latest addition - Carver Canada in New Brunswick. Our core competencies consist of General & Marine Construction, Sand and Gravel Mining, Property Maintenance, Port, Stevedoring, Terminal & Warehouse Management Maritime & Logistics, and Tug and Barge Marine Towing. We strive to inspire our diverse, well-rounded work force and management team to always perform at the highest levels of safety and professionalism. We deliver service by maintaining a reputation where our unquestionable VALUES of honesty and integrity drive our actions on and off the job. What we have to offer you: • Medical Insurance (great plan choices with reasonable premiums!) • Paid Time Off & Paid Holidays • 401k Retirement Savings Plan with up to an 8% MATCH!! • Group Life Insurance Plan • Short & Long Term Disability Plans • Employee Investment Opportunity with Carver Group Ventures • Career Development Opportunities • Casual Dress Code • Voluntary Dental, Vision, Life and AFLAC plans also available!   Full-Time/Part-Time Full-Time   Description Truck and Trailer Service Writer/Advisor Qualifications: A minimum of two years related experience in a truck dealership or heavy duty truck repair shop in a similar capacity. Extensive knowledge of heavy-duty trucks, trailers, and related parts Knowledge and prior experience working with robust maintenance software Experience with Maintenance Connection software a plus Excellent communication skills required Location: FULTONVILLE, NY Job Duties: Works with fleet manager, dispatcher and drivers regarding necessary service for routine service and maintenance Confers with shop manager and fleet manager about inspection results, recommend corrective procedures, and prepare work order for needed repairs Prepares a repair work order showing time, cost, and labor estimates for service Writes a brief description of the driver's concern on the repair order to help the technician locate the problem Schedules service appointments with fleet manager and dispatcher. Maintains vehicle and trailer data in the maintenance computer system Refers to service history, may visually inspect vehicle or equipment along with shop manager, and recommend additional needed service Provides a complete and accurate written work orders for scheduled maintenance, breakdowns, emergency repair work, etc. Notifies shop manager of incoming work Works with parts department to ensure the correct parts for the right truck or trailer are ordered and will be available for scheduled services. Ensures an adequate inventory is in stock for most non-routine work (repairs, breakdowns, etc) Checks on progress of repair throughout the day. Contacts fleet manager and dispatcher regarding any changes in the estimate or promised time, explains cost and time requirements in detail when necessary, and gets proper authorization before any additional repairs are performed Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate Develops and maintains an effective service checklist to ensure all equipment is properly and completely serviced while in the shop. Makes sure this checklist is completed by the mechanic and submitted for review and final approval. Handles inquiries regarding upcoming services and work in process Assists with warranty claims Attends company training as required Maintains a professional appearance Keeps work area clean Other duties as assigned, including assisting the shop manager in other capacities.   Position Requirements   Benefits Medical Insurance, group life, vacation, paid holidays, 401k w/ 8% match. Dental, vision, Aflac available.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://CarverCompanies.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found --

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