Title: IT Support Specialist
Location: Nashua, NH – NHOMS Headquarters
Status: Full-Time, M-F
Classification: Salary, Exempt
Are you looking for an organization that values innovation, collaboration, and growth? Look no further than NHOMS & MassOMS! We are always looking for top talent to join our team. At NHOMS & MassOMS, you will have the opportunity to work with a talented and diverse group of people, take on new challenges, and develop your skills and career. Plus, we offer a competitive compensation package and a supportive and inclusive work environment. Come grow with us at NHOMS & MassOMS!
The candidate would be part of a team responsible for all aspects of end user Corporate IT Support. This is an on-site position is for the multiple offices in NH and Mass. An IT Support Specialist is primarily responsible for implementation, support, repair, and/or modifications of:
• Current Medical Back Office System
• Corporate Office systems (internal servers, Microsoft 365/GoDaddy applications)
• Admin computers / anti-virus / etc.
Job Responsibilities:
• Implementation, support, repair, and/or modifications of Corporate Office systems (internal servers, Microsoft, Web -applications, anti-virus) to support surgical web-based app and back-office systems.
• Collaborate with and manage 3rd party application and connectivity vendors, including internet, hardware and software.
• Provide white-glove IT Support for team members, both local and remote.
• Build, install, and support laptops and desktops
• Own the onboarding and off boarding process
• Update and maintain computer inventory
• Support in testing and deployment of new apps and systems
• Assisting in audio/visual support
• Documenting processes and procedures
Required Skills & Abilities:
• Possess a ‘sense of urgency’ to maintain the organization's high standard of speed (and accuracy)
• Is organized and can handle multiple projects at the same time
• A sense of humor, can-do attitude, flexible and customer focused approach
• Proven experience in Windows and Mac support. Linux experience is a strong plus!
• User and email account management experience in Microsoft 365 suite
• Ability to troubleshoot both hardware and software issues on laptops
• Audio/Visual system support
• Hungry to learn various other aspects of IT
• Ability to effectively prioritize and execute tasks in a high-pressure environment without supervision
Qualifications (must be able to obtain):
• 2 or 4-year college degree and/or industry certificates
• Desktop and/or Networking certifications
Compensation (Benefits for Full-Time Teammates Only):
• $55k-$75k per year depending on experience
• Medical, Dental, & Vision Insurance
• Paid vacation & sick time
• Access to our 401(k), Safe Harbor, & Profit Share Plan
• Eligibility for discretionary quarterly bonuses
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. NHOMS & MassOMS PLLC will also consider the employment of qualified applicants with criminal histories, consistent with relevant laws.
|
Click here for technical assistance.