REMOTE TEXAS
Work From Home Patient Services Representative-IMMEDIATE OPENINGS!
No Vaccination Required! Work in the Medical Field & No Commute!
Patient Services Representatives communicate with patients via phone, accurately and timely schedule appointments based on provided protocols, pre-register patients and verify insurance. Each Patient Services Representative is assigned to only ONE (1) medical facility.
This fast-paced position requires recent 2-year minimum working medical knowledge, experience in electronic health record systems (EMR/EHR), and basic insurance guidelines. Representatives may provide medical scheduling and must be quick learners with the ability to multi-task who speak and communicate clearly. Provides telephone patient clinical encounter messaging using clear, concise and correct grammar and spelling. Representatives can expect to handle 100 + calls back to back per shift. Proficient and self sufficient on the computer and have a sense of urgency in assisting patients. Our healthcare agents must have private, noise free, HIPAA compliant space at home.
This is a regular, full time position with paid virtual training, benefits, and is 100% remote. No contracts! The call center only promotes from within so career opportunities are available. American Health Connection provides patients with full-service, virtual central scheduling and communications services for healthcare facilities nationwide. For more information, visit www.americanhealthconnection.com. Come join our team!
DAY SHIFTS AVAILABLE!
Hourly Rate Starts At: $15.00
We offer medical, dental, vision, life insurance, 401(k) with Company match, and much more!
COMPUTER REQUIREMENTS - The following is required by start date:
-Desktop Computer: Mini, Full Tower, All-in-One
-Operating System: Windows 10 or newer; Mac OSX Big Sur or newer
-Processor (CPU): Intel i5/Ryzen 3/M1 or better (4-8 Cores)
-Memory (RAM): 8GB or higher
-Monitor: 22-inches or bigger; Dual Monitor is highly recommended
**Devices such as laptops and chrome books are not acceptable**
Internet Requirements:
-Internet Type: Cable Internet
-Internet Connection: Wired Ethernet connection
-Internet Speed: 30mpbs for Download and 10mpbs for Upload Minimum
**Wireless(WiFi), Cellular(Hotspot), and Satellite internet connections are not acceptable due to the weather and radio frequency interference concerns which will cause unstable internet connectivity**
*Our healthcare agents must have private, noise free, HIPAA compliant space at home.
Apply Now!
Applicants who reside in the following States will NOT be considered at this time: California, Arizona, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, Montana, New Hampshire, New Jersey, New Mexico, North Dakota, Oregon, South Dakota, Vermont, Washington, Washington DC and Wisconsin.
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