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Title

Triage Registered Nurse 

Category Triage  
Description

POSITION SUMMARY:

This position is responsible for Triage Protocols to include answering phone notes and/or routing phone notes to the proper Advanced Practice Providers or physicians. As a register nurse, you will perform your job duties according to the State Nursing Practice Act while upholding the utmost ethical and safe techniques always keeping the care of the patient as your top priority. You will work very closely with the entire team of healthcare professional in the facility and must have a complete understanding of your limitations in turn seeking advice with necessary.

ESSENTIAL JOB DUTIES:

  • Follows Triage Protocols, policies and procedures to include answering phone notes and routing phone notes to the proper midlevel or provider to ensure patients questions are answered.
  • Processes pre-op outpatient labs & enters pre hydration orders if needed, routes to the Advanced Practice Providers for review and signature.
  • Processes home health & hospice requests
  • Processes all notification forms from insurance companies and pharmacies
  • Assist with all patients who need assistance in the Peoria office
  • Assist the echo department with bubble studies for patients
  • Creates phone notes and routes phone notes to the appropriate person or department.
  • Responds to patient questions directly or by researching the correct information and then calling the patient back.
  • Assist with call backs daily for each phone note in the clinical check out bucket.
  • Assist with and retrieves and responds to messages left on voicemail.
  • Assist with calls or faxes prescriptions to pharmacies in response to refill requests.
  • Assist with cardiac Clearance Faxcom folder daily and creates a cardiac clearance phone note.
  • Assist with and respond to all electronic, faxed and telephone refill requests, patient portal messages.
  • Check emails
  • Communicate with all staff, patients and families with excellent written and verbal skills.
  • Participates in the orientation, training/teaching of other staff.
  • Is punctual and dependent
  • Consistently seek educational tools in order to broaden knowledge base of various age groups, diseases, and best practices.
  • Follow policy when disposing of biohazardous materials, labeling and handling of all materials.
  • Will handle and be knowledgeable of all medical equipment utilized in the care of the patient.
  • Other duties as assigned or requested.
 
Position Requirements

KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of Microsoft Office products.
  • Knowledge of HIPAA regulations.
  • Skill with the nursing process and its application, including the assessment, planning, implementation and evaluation of nursing care.
  • Ability to maintain confidentiality.
  • Ability to work in a fast paced-environment and work well under pressure.
  • Ability to work effectively with others.
  • Ability to maintain professionalism at all times.

 

EDUCATION AND/OR EXPERIENCE:

  • Associates or Bachelor’s Degree from an accredited College of Nursing.
  • Valid and current Arizona Nursing License Required.
  • Minimum of five (5) years of successful nursing practice with a minimum of one (1) year of recent cardiology experience in a hospital or office setting.
  • Experience using an Electronic Medical Record (EMR).
  • Excellent verbal and written communication skills.

 

DRESS CODE/UNIFORM REQUIREMENTS:

This position is required to wear Cardiac Solutions approved uniform.

  • No scrubs or uniform tees, other than Cardiac Solutions’ approved scrubs and tees are permissible.
  • Jeans or khakis may be worn on Fridays only. Capris below the knee are permissible
  • Thong Flip Flops or any type of beach or pool shoes are not permissible at any time.
  • Cardiac Solutions’ name badges are required to be clearly visible above waist height at all times.
  • If an employee is deemed to be out of dress code compliance, the employee may be subject to disciplinary action and/or sent home without pay to change clothing and is expected to return to work immediately.

 

PHYSICAL DEMANDS/WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the following physical/work environment functions apply:

  • Sit for an extended period of time, stand, walk, talk or hear
  • Type, utilizing a computer keyboard and mouse
  • May lift up to 25 lbs
  • Utilize a multiline telephone system
  • May need to assist patients by assessing the situation and providing or seeking in office or outside assistance while exercising appropriate body mechanics.
 
Full-Time/Part-Time Full-Time  
Shift Days  
Minimum Education  
Travel Requirements  
Exempt/Non-Exempt Non-Exempt  
Location Peoria Office  
About the Organization Cardiac Solutions is a medical, physician-owned business that provides a comprehensive range of cardiac health services to the general public and referred patients. Founded in 1984 by Dr. Joseph Caplan, our clinics have established a solid reputation for innovative cardiology treatments and personalized cardiovascular care. We are proud of our status as the West Valley's leading cardiology team, specializing in YOUR total heart care. Our board-certified cardiologists always put your treatment and care first, allowing you to have the peace of mind knowing that your heart is in good hands.

With our intensive educational opportunities through nurse-directed clinics, we help prevent the progression of heart disease by offering extensive cardiology testing. Our main goal is to avoid hospital admissions by accurately diagnosing and treating cardiac problems at the earliest possible stage. During this process, you not only build a relationship with your physician, but with the many members of our TEAM, all of whom are focused on YOUR heart health.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

To search for an open position, please go to http://JOSEPHACAPLANMDPCdbaCardiacSolutions.appone.com



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