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Custodial Supervisor 

Category Custodial  


Under the direction of the Customer Service Manager, the Custodial Supervisor is responsible for the quality of onsite staff performance ensuring all staff and individuals with disabilities served (clients) complete duties according to contacts scope of work requirements.  This person is a working supervisor and will provide manual labor required by the contract as well as job coaching and supervision for the clients in order to develop skills necessary to prepare them for future employment opportunities, and to achieve the goals established in their vocational plans.  The Custodial Supervisor will work closely with the Case Manager to ensure successful placement employment opportunities as desired by the person served.  

Embrace Opportunity Village core values by cultivating positive and meaningful CONNECTIONS with clients and colleagues, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT. Reinforce and positively engage in Opportunity Village’s organizational culture supporting choice and creativity of clients and of staff.


  1. Conduct daily team huddles to solicit feedback, answer questions, and communicate relevant information to custodial employees.
  2. Provide managers with information regarding staff performance.
  3. Read service and habilitation plans for all individuals served in the program to assure each individual is receiving their proper care according to their plan(s).
  4. Ensure proper documentation is complete (i.e., ID notes, schedules, incident reports and corrective actions).
  5. Ensure equipment is clean and functioning.  Maintain clean and safe work environment.  Anticipate safety needs for all individuals and staff and report any and all issues or concerns to department managers as soon as possible. 
  6. Comply with all Federal, State (Desert Regional Center) and local regulations and requirements, and company policies and procedures. 
  7. Attend Individual Support Plan (ISP) meetings.
  8. Report suspected Abuse, Neglect and Exploitation (ANEI) within 24 hours as mandated by state law.
  9. Maintain a good working relationship with contract representatives to ensure customer satisfaction and contract retention.
  10. Supply a daily schedule of duties to the custodial staff and supervise and inspect their work to ensure all contract specifications are met to the highest standards as defined in the contract scope of work.
  11. Assist in the manual labor associated with the specific contract duties and responsibilities.
  12. Assist the vocational training team in the development of vocational training plans for clients, and will ensure that these plans are implemented on a day-to-day basis.
  13. Assign daily work activities to the crew with specific duties to each worker.
  14. Implement systems for monitoring production, quality control, cost effectiveness, maintenance and operational issues.
  15. Train crew members in required cleaning techniques, new methods and procedures, and equipment use and care.
  16. Order supplies and maintains inventory of all assigned equipment and supplies.
  17. Perform and review time study standards to ensure they are completed accurately, receive correct wages and the organization is compliant with Department of Labor, State and Federal regulations and Opportunity Village policies and procedures.
  18. Perform other duties as assigned.



This position supervises:

  • Custodian
  • Community Training Specialist
  • Floor Care Custodian
  • Restroom Attendant
  • Parking Lot Attendant
  • Laundry Aide
  • Custodial Aide



Position Requirements


  • Ability to care, respond and work with individuals with developmental disabilities.
  • Must encompass professional demeanor and to execute excellent customer service.
  • Computer literate
  • Knowledge of custodial operations and building maintenance and procedures.

Language Skills:

Ability to communicate effectively with individuals, co-workers, and supervisors (verbal and written) and the ability to build collaborative relationships at all levels with proven ability to exhibit tact and diplomacy in sensitive situations. Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.  Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.


Mathematical Skills & Reasoning Ability:

Ability to compute basic mathematical calculations. Ability to decipher various reports and maintains reports upon request. Ability to define problems and draw valid conclusions.




  • High School Diploma or equivalent and one (1) year verifiable work experience as a supervisor in the custodial field.
  • Valid Nevada Driver's License with a clean annual DMV report and must be twenty one (21) years of age in order to be eligible to drive company vehicles. Must complete and pass the Smith’s Driving Training Course administered by Opportunity Village.
  • Current Cardiopulmonary Resuscitation (CPR) and First Aid Certification or the ability to supply certification within 30 days of hire.


  •  Prior experience with developmentally disabled individuals.



The physical demands described below are representative of those that must be met by an employee to successfully perform essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

  • Ability to lift fifty (50) pounds
  • Must be able to stand and walk 90% of the work day.
  • Ability to work in a typical office environment as well as a work center and community businesses with high level of noise.
  • Frequent bending, standing and lifting.
Full-Time/Part-Time Full-Time  
Shift Various Shifts  
Rate of Pay $17.00 / HR  
Exempt/Non-Exempt Non-Exempt  
Req Number CUS-23-00002  
Open Date 2/17/2023  
Location McCarran Airport  
About the Organization Join Las Vegas' Favorite Charity! Here you can be proud to answer the question, 'Where do you work?' Opportunity Village (OV) is more than just a job; being a member of the OV team instills a sense of pride and purpose into your work week. Our motto for the people we serve is: Pride. Purpose. And a Paycheck. So it is no wonder that the same can be said for our employees who serve our clients.

Aside from the satisfaction of participating in a community that extends beyond our campuses, OV also offers a wide array of additional benefits including: health, dental and vision insurance, retirement savings account, training and development opportunities and much more!  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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