Share Apply Now Title Road Assist Manager  Description PURPOSE. To manage the maintenance operations of the Road Assist Department for the purpose of maximizing vehicle uptime, controlling costs, and workforce retention. To identify the best OTR repair solution for USA Truck ‘s tractor and trailer fleet.   PRINCIPAL ACCOUNTABILITIES. Coordinate road repairs and correct repair decisions while focusing on all company and department goals Road Assist team member’s needs Utilization of equipment to reduce down time DOT compliance Safety Provide total support for Road Assist team members, inter company operations, and external customers through effective and timely action. Flexible scheduling, available to work nights and weekends if needed. Must demonstrate excellent phone and customer service skills to interact with internal and external customers   Position Requirements   Qualifications and Education Requirements. Minimum of one year of experience in maintenance repair High School diploma or equivalent Associates or Bachelor’s Degree preferred   Preferred Skills. Good verbal and written communication skills Good customer service skills Ability to deliver exceptional service through positive engagement and patience. Ability to work in a team environment to continuously improve results. Able to promote a culture of trust and safety.   Working conditions This position will be required to work in an office environment with moderate noise levels, and, with or without reasonable accommodation is required to: Remain in a stationary position for extended periods of time. Frequently operate a computer for extended periods of time and regularly operate other office productivity machines. Occasionally ascend/descend stairs and move up to 20 pounds of office objects. Frequently communicate with peers, supervisors, third parties, and other employees to exchange accurate information and answer questions. Occasionally attend meetings in buildings outside corporate office and at off-site locations with various internal conditions, and requiring travel in various external conditions. Travel domestically as necessary.   Full-Time/Part-Time Full-Time   Position Road Assist Manager   Close Date   Exempt/Non-Exempt Non-Exempt   Open Date 2/17/2023   Location Van Buren Terminal   About the Organization USA Truck is driven to be a premier North American transportation solutions provider that improves the lives of team members, customers, industry partners, and our communities. We promote a culture of trust in a safe, fun, and friendly environment where people grow and thrive.   EOE Statement USA Truck, Inc. is firmly committed to inclusivity and equality of opportunity for all employees and applicants for employment, and does not discriminate against applicants or employees for any reason prohibited by law or its own policies. USA Truck, Inc. will provide reasonable accommodations for employees and applicants for employment. This position description is intended to describe the general nature and level of work being performed by the employee in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position; other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts the Company’s right to assign or reassign duties and responsibilities to this position at any time.   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category Road Assist Coordinator in Rogers, AR Posted on: 3/22/2023 [Apply Now] Technician III in Tipp City, OH Posted on: 3/22/2023 [Apply Now] Road Assist Coordinator in Van Buren, AR Posted on: 3/16/2023 [Apply Now] Service Manager in Valdosta, Georgia Posted on: 3/13/2023 [Apply Now] Technician II in Valdosta, Georgia Posted on: 3/10/2023 [Apply Now] Other Jobs Within 60 Miles Road Assist Manager in Rogers, AR Posted on: 3/6/2023 [Apply Now] Road Assist Coordinator in Rogers, AR Posted on: 3/22/2023 [Apply Now] Road Assist Coordinator in Van Buren, AR Posted on: 3/16/2023 [Apply Now] Manager, Customer Service in Van Buren, AR Posted on: 3/22/2023 [Apply Now] Director, Claims Management in Van Buren, AR Posted on: 3/20/2023 [Apply Now]

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