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Information Processing Supervisor (185) 

Category Health Information Services - 7180  

JOB SUMMARY: Responsible for organizing, coordinating and/or assisting with: supervising all HIS staff; assisting with the assignment of ICD-10, CPT codes to patient accounts; assisting with optical imaging/scanning routines; performance improvement activities; Meditech report writing; auditing daily reports; guest relations; other duties as assigned.



  • RHIA or RHIT.
  • Ability to effectively communicate, coordinate, and organize all functions within a health information department.
  • Attention to detail and accuracy.
  • Strong understanding of HIPAA Privacy standards.


  • Supervising all HIS staff.
  • Performance Improvement Activities
  • Meditech Report Writing
  • Guest Relations
  • Personal Characteristics
  • Other duties as assigned.


  • Assists with annual evaluations.
  • Assists with Assignment of ICD-10 and CPT codes to patient accounts.
  • Assists associates in their duties when appropriate.
  • Assists with optical imaging/scanning routines.
  • Facilitates in quality monitors for staff.
  • Works with Patient Financial Services to resolve coding/billing issues.
  • Prepares and facilitates audit appeal process
  • Communicates coding and documentation changes and/or needs to practitioners and their office staff.
  • Monitors quality and performance of assigned areas.
  • Participates in CQI teams as appropriate.
  • Assists and/or participates in team development for targeted CQI projects as assigned.
  • Communicates regulatory standards continuously and as changes occur.
  • Prepares and/or compiles abstracting reports for various departments.
  • Honors others' rights to privacy, dignity, respect and confidentiality and by consistently so doing sets the same expectations of others.
  • Confronts individuals/situations assertively and nonaggressively, respecting the rights of others.
  • Uses tact and discretion during crisis situations, while remaining calm and fostering a sense of confidence.
  • Personal appearance, behavior and attitude (offering assistance to others), and willingness to assist will reflect a positive image of Hancock Health to patients, visitors and the community.
  • Utilizes effective verbal, non-verbal and written forms of communication.
  • Personal qualities to include kindness, compassion, understanding, respect, good judgement, integrity, loyalty, confidentiality, sense of humor and the ability to relate effectively with staff through tactfulness, discretion and diplomacy.
  • Completes payroll through API, biweekly, by noon deadline. Assures accuracy of hours worked.
  • Completes birth defects, IOPO mortality, RHC monthly, ADR reports.
  • Assists with development/revision of policies and procedures and job descriptions.
  • Other duties as assigned.
Position Requirements


Registered Health Information Administrator (RHIA); Registered Health Information Technologist (RHIT)


  • Knowledge of ICD-10 and CPT coding systems with 2-3 years’ inpatient and outpatient coding experience, preferred.
  • Two to three years’ supervisory experience, preferred.
  • Knowledge of 3M Health Information Systems encoder, preferred.
  • Knowledge of optical imaging/scanning system, preferred.
  • Qualified to carry out job performance standards by one or more of the following:
    • Education.
    • Training.
    • Certification by the American Health Information Management Association.
  • Demonstrated communication and teaching skills.
  • Computer literacy.
  • Mandatory Continuing Education: Customer Service, Fire and Safety, Corporate Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Regional Hospital.
Full-Time/Part-Time Full-Time  
Shift Days  
Sign-On Bonus  
Position Information Processing Supervisor (185)  
Number of Openings 1  
Exempt/Non-Exempt Exempt  
Open Date 2/13/2023  
Location Hancock Regional Hospital  
About the Organization YOUR HEALTH IS OUR LIFE

Hancock Health is an Indiana-based, full-service healthcare network serving Hancock County and the surrounding areas. Our health system includes Hancock Regional Hospital, Hancock Physician Network and more than 20 other healthcare facilities, such as wellness centers, women's clinics, family practices, and the Sue Ann Wortman Cancer Center.

A Caring Community Partner
Our goal at Hancock Health is simple: To give every person the personalized attention necessary for a happy, healthy life. Our mission, vision, and values embody this goal.

To be a Caring Community Partner by healing, improving health and wellness, alleviating suffering, and delivering acts of kindness one person at a time.

To be nationally recognized for kindness in the delivery of excellent quality patient care, efficient and effective operations, the adoption of proven technologies, the creation of a positive workplace environment, and excellence in community service.

Exceptional | Honorable | Devoted | Reliable | Kind  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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