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Universal Relationship Officer (Banker) 

Category Member Service  

At Blue, we discover pathways to realize your possibilities. Our Universal Relationship Officer (Banker) position is the Customer Ambassador for the financial institution with the overall purpose of providing quality and efficiency to customers, often through digital or electronic interfaces. The Universal Banker is responsible for conducting teller transactions and cash vault transactions in an accurate and timely manner. The incumbent is also responsible for the sales and servicing of all bank products and services. The incumbent works with the operations and sales team to achieve personal goals in the areas of deposit growth, business relationship growth, and consumer relationship growth. The incumbent also maintains current knowledge of competitor products, services, and current promotions. The incumbent is also responsible for providing operational support and exceptional customer service while maintaining essential controls and safeguards.

This position also focuses on:

  • Receives checks and cash for deposit to savings and checking accounts, verifies deposit amounts, examines checks for endorsement and negotiability, and posts transactions into bank records via an on-line terminal. Cashes check and pays money from savings and checking account upon verification of signatures and members account balances.
  • With a good understanding of the bank products/services and the members’s current relationship, offers information on products and services that can benefit the member and enhance their credit union relationship. Evaluates needs of potential members and offers appropriate financial products and services.
  • Prepares and compiles new member application and information to open new accounts. Ensures signature cards are complete.
  • Troubleshoots and resolves member and internal inquiries in a timely, professional and accurate manner. Informs and advises member of status or enhancements to current account productivity, and suggests resolution on account disputes and other account activity.
  • Answers and routes telephone calls, takes messages, provides information and directs calls to appropriate staff as necessary.

Full-Time Position

Compensation Range: $26.19 - $35.71

For more information about the Blue culture, please check out these links for a glimpse at the culture we strive to exceed for our employees and members!: Culture BluePrint and Working at Blue

Position Requirements

EXPERIENCE: To perform this job successfully, an individual should have proficient knowledge of Windows and Microsoft Office software (Outlook, Word, and Excel) and advanced keyboarding and ten-key skills.

EDUCATION/CERTIFICATIONS/LICENSES: A high school degree or equivalent.

Full-Time/Part-Time Full-Time  
Compensation $26.19 - $35.71  
Bondability Employment at Blue Federal Credit Union is contingent upon successful bondability.  
Job Site Location Arapahoe Avenue Branch - Boulder, Colorado  
Position Universal Relationship Officer  
Number of Openings 1  
Open Date 2/8/2023  
Location Boulder - Arapahoe Avenue Branch  
About the Organization Our mission is 'We discover pathways to realize your possibilities.' Our employees uphold this mission by utilizing our values as stepping stones to sustain our amazing culture. Those values are Boundless Optimism, Unwavering Confidence, Uniquely Us, and Over the Top. Thank you for showing an interest in Blue Federal Credit Union!  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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