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Patient Scheduling Representative 

Category Scheduling  

Our comprehensive cardiology group is expanding and looking to add to our team.

Cardiac Solutions utilizes a personalized, team-oriented approach to patient care promoting wellness through education, innovation, and technology. Our focus helps to prevent the progression of heart disease and minimize patient hospital admissions. We offer intensive educational opportunities for patients through our disease management clinics and employ a multidisciplinary approach which includes physicians, physician assistants, nurse practitioners, nurses, pharmacy support, medical assistants, and additional clinical and non-clinical support teams.

This is a Monday-Friday, in-office position.


This position is responsible for efficiently scheduling, rescheduling, and canceling office appointments. The position will register new patient accounts and all necessary patient information per department protocols and procedures.


  • Schedules, cancels, and reschedules patient appointments for routine office visits, consultations, testing, referrals, and follow-up visits.
  • Documents all vital information pertaining to the appointment in the additional registration tab within patient charts.
  • Condenses physician's schedules as needed.
  • Completes patient orders and removes flags.
  • Schedules incoming referrals from other outside referring providers.
  • Retrieves daily voicemails and returns calls as defined by departmental protocol.
  • Directs incoming calls to appropriate departments as needed.
  • Works and completes daily tasks as assigned.
  • Registers new patient accounts and activates patients in the patient portal.
  • Other duties as assigned or requested.
Position Requirements


  • Knowledge of Microsoft Office products
  • Knowledge of HIPAA & OSHA regulations
  • Knowledge of medical insurances
  • Ability to maintain confidentiality
  • Ability to work in a fast paced-environment and work well under pressure
  • Ability to work effectively with others.
  • Ability to maintain professionalism at all times.
  • Skill with working with multi-line telephone system


  • Minimum of one (1) years’ experience in front office, centralized scheduling, or call center in a medical
  • Detail oriented.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Medical terminology and EMR


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the following physical/work environment functions apply:

  • Sit for an extended period of time, stand, walk, talk, or hear
  • Type, utilizing a computer keyboard and mouse
  • May lift up to 25 lbs.
  • May need to assist patients by assessing the situation and providing or seeking in office or outside assistance while exercising appropriate body mechanics.
Full-Time/Part-Time Full-Time  
Shift Days  
Minimum Education Minimum of one (1) year medical scheduling experience & Medical Terminology strongly preferred.  
Travel Requirements  
Exempt/Non-Exempt Non-Exempt  
Location Peoria Office  
About the Organization Cardiac Solutions is a medical, physician-owned business that provides a comprehensive range of cardiac health services to the general public and referred patients. Founded in 1984 by Dr. Joseph Caplan, our clinics have established a solid reputation for innovative cardiology treatments and personalized cardiovascular care. We are proud of our status as the West Valley's leading cardiology team, specializing in YOUR total heart care. Our board-certified cardiologists always put your treatment and care first, allowing you to have the peace of mind knowing that your heart is in good hands.

With our intensive educational opportunities through nurse-directed clinics, we help prevent the progression of heart disease by offering extensive cardiology testing. Our main goal is to avoid hospital admissions by accurately diagnosing and treating cardiac problems at the earliest possible stage. During this process, you not only build a relationship with your physician, but with the many members of our TEAM, all of whom are focused on YOUR heart health.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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