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Guest Services Representative 



Responsible for promoting Speaking Rock functions and events by performing the following essential functions:


  1. Maintain a working knowledge of Speaking Rock Entertainment Center's games and services in order to effectively explain to customers, clients, working partners, etc.

  2. Provides smooth, courteous and efficient service to customers.

  3. Maintains a working knowledge of the property, as well as current and upcoming special events in order to advise customers and fellow employees.

  4. Facilitates the flow of information by attending regularly scheduled departmental meetings.

  5. Responsible for decoration of Speaking Rock Entertainment Center depending on promotions.

  6. Other duties as assigned by Assistant Managers on Duty, Manager on Duty and/or General Manager.


    Possess strong organizational and communication skills. Must be well versed in knowledge of internet sweepstakes. Ability to handle multi tasks and prioritize accordingly.

Position Requirements


High School Diploma or its equivalent (G.E.D.) preferred.  Previous experience in customer service environment. Bi-lingual English/Spanish preferred.  Must be culturally sensitive to minority population especially Native Americans; must be able to successfully pass a post-offer drug screen and criminal history background check. 



While performing the duties of this job, the Employee is regularly required to use good manual and finger dexterity, handle, or feel objects; Reach with hands and arms. The Employee is regularly required to walk, stand and sit.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


The noise level in the work environment is usually moderate to loud.


This description is a summary of principle responsibilities and is not intended to include all duties which may be assigned.


The right is reserved under provisions PL 93-638 Section (b), (f), (g), (i), 20 USD450 Indian Self Determination and Education Assistance Act of 1974 to give preference and opportunity for employment, training, and contracts to Indians.        


Except for this preference Ysleta Del Sur Pueblo is committed to the principles of equal employment opportunity (E.O.E.)


Full-Time/Part-Time Full-Time  

This position is currently accepting applications.

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