Share Email Opening Title Workplace Services Assistant  About the Organization LifeSource is a nonprofit organization dedicated to saving lives through organ, eye and tissue donation in the Upper Midwest. It's our privilege to serve the 7 million people who live in communities across Minnesota, North Dakota, South Dakota and portions of western Wisconsin. We're dedicated to working with our hospital and community partners to support donor families, manage the donation process and educate our communities to create a culture of donation. We're a passionate and committed cross-functional team who believe in our vision that everyone shares the gift of life. Each of our team members plays an integral role in our life-saving work, using their unique talents and contributions to further our mission.   Description LifeSource is a nonprofit organization dedicated to saving lives through organ, eye and tissue donation in the Upper Midwest. It's our privilege to serve the 7 million people who live in communities across Minnesota, North Dakota, South Dakota and portions of western Wisconsin. We're dedicated to working with our hospital and community partners to support donor families, manage the donation process and educate our communities to create a culture of donation. We're a passionate and committed cross-functional team who believe in our vision that everyone shares the gift of life. Each of our team members plays an integral role in our life-saving work, using their unique talents and contributions to further our mission. Our Workplace Services Assistants function as a team to ensure the Front Desk is a welcoming space and a reliable information source for anyone visiting or working in the LifeSource Headquarters in Minneapolis. This responsibility requires a physical presence at the Front Desk, as well as answering phones, providing excellent customer service, informing and educating, processing mail and shipments, documenting processes and supporting daily activity in the building. Each Workplace Services Assistant also specializes in a specific operational area of LifeSource, in which they take ownership for additional administrative responsibilities within the organization. These areas include: (1) Facilities and Workplace Services, (2) Clinical Administration and (3) Non-Clinical Administration. Workplace Services Assistants support organ, eye and tissue donation by working both independently and collaboratively to maintain the highest levels of communication and support within their own team, the larger Workplace Services Team and across the organization. Job Duties & Responsibilities Ensure a physical presence welcoming reception at the Front Desk for visitors, vendors, partners, guests and team members during all open business hours Answer phone calls and emails in a timely, courteous and professional manner, directing inquiries to the appropriate subject matter expert; respond appropriately to requests for general information using electronic, hard-copy and people resources. Process and distribute outgoing and incoming mail in accordance with organizational policies and procedures, ensuring that mail reaches the correct team members in a timely and compliant manner. Collaborate with other team members to support groups, meetings, events and activities in the building; may include greeting, room setup and cleanup, hospitality services and catering support. Execute responsibilities in assigned area of specialization, engaging in specialized communication and training as necessary and appropriate   If this sounds of interest to you, find more information on the role by clicking here to view the full position description (please navigate to the job posting on our careers website to view the link). This position will remain open for 30 days or until filled; however, applicants are encourages to submit their applications as soon as possible as they review process will begin right away.   Position Requirements Qualifications Combination of education and experience equivalent to 2 years of administrative, clerical, reception or front desk responsibilities. Ability to work in an organized, efficient way and with attention to detail. Ability to demonstrate empathy and compassion for someone who may have lost a loved one. Ability to establish professional rapport with diverse personalities and groups in-person, virtually, by phone and through email. Competency in technology-based tools such as personal computers, related software and mobile devices Working Conditions WORKING CONDITIONS Work a minimum of 40 hours per week with schedule adjustments to accommodate organizational needs. Primarily onsite work (some remote work may be possible if areas of specialization allow for it). This position has the potential to witness, on camera or in-person, the transporting of a deceased tissue donor into or out of the onsite clinic. Ability to lift up to 20 pounds occasionally. Why Join LifeSource: Since 1989, the LifeSource team has worked with our regions’ diverse communities to break down barriers to donation. Bringing a rich diversity of perspectives and experience to our organization at all levels strengthens our ability to serve our community and fulfill our mission. Our values embody how we engage in our work - respect, advocacy, accountability, life and innovation. More information on our continued work toward diversity, equity, and inclusion can be found on our website. We set our team up for success by providing comprehensive on-boarding, as well as on-going personal and career development. Team members are offered traditional benefits such as health, vision, dental, and life insurance, generous PTO, and 401k matching. We also support our team through non-traditional benefits such as tuition reimbursement, resiliency coaching, and HSA employer contributions. LifeSource is committed to creating a diverse, inclusive and welcoming workplace with opportunities for all talent to thrive. We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA+, veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply.       Shift Days   Exempt/Non-Exempt Non-Exempt   Full-Time/Part-Time Full-Time   Location Minneapolis, MN - LifeSource   Open Date 3/17/2023   EOE Statement LifeSource is committed to creating a diverse, inclusive and welcoming workplace with opportunities for all talent to thrive. We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA+, veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply.   This position is currently not accepting applications. To search for an open position, please go to http://LifeSource.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found -- Follow us See who works here:

 

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