Share Email Opening Apply Now Title Fraud Prevention and Security Professional  About the Organization Fully committed to a long term career in banking, and specifically with Northern Credit Union? If so, we are very interested in discussing a great opportunity with you! Over the past several years, Northern Credit Union has been honored to be named one of the Best Companies to Work for in NY and Best Credit Unions to Work for in the United States. We are a people-first, member-owned growing financial institution with 10 Relationship Centers. Each of our Relationship Centers are conveniently located in Jefferson, Lewis, Onondaga and St. Lawrence counties. Northern provides an opportunity enriched career environment for inspired professionals that consistently demonstrate a selfless and unwavering commitment to our culture and the success of our organization! As a premier employer, Northern offers a competitive compensation plan; an enthusiastic, team-oriented environment; exciting growth opportunities; a comprehensive training program; and an outstanding benefits package for FT Northern employees including: medical, dental, vision, life and disability, tuition assistance, paid vacations, an incredibly generous 401(K) plan, employee fitness center and much more!   Description The Owner Solutions Team is seeking an experienced, self-motivated, career minded individual that is dedicated to improving and protecting the financial and security wellbeing of the credit union, our members, their families, and communities. This professional is responsible for proactively educating and raising awareness for best practices to internal and external owners to balance fraud and security risk with safe and sound banking practices. This professional is also responsible for investigating fraud cases, security situations and recommending risk management activities to minimize loss to the credit union and members in support of Northern’s mission, vision, and strategic direction. The following essential responsibilities are driven by our vision, “We exist for the sole purpose of enhancing the financial well-being of our members and surrounding communities. The following essential responsibilities are driven by our vision, “As the recognized Standard of Excellence, we humbly embrace the higher expectations and responsibility to continuously improve for the betterment of those we serve. Job Responsibilities: Effectively role models the exceptional member service experience by passionately and consistently demonstrating individual commitment to Northern’s Ownership philosophy by maintaining a positive attitude, high level of professionalism, and a creative mindset; Effectively ensures the protection of Credit Union assets and minimizes risk for members and the Credit Union through investigation and analysis of ACH/Wires, Bill Pay, debit cards, account transactions, online/mobile banking, fraudulent checks, loans, new accounts etc.; Reviews and analysis escalated high-risk situations from internal teams regarding potential fraudulent activity through Northern’s ALM system Verafin and provides guidance with appropriate actions to suspected fraudulent situations; Partners with the Security Officer to assist local, state, and/or federal law enforcement on cases referred by the credit union or on cases requiring credit union assistance or documentation; Partners with department leaders in assessing risk potential of current procedures and instituting new procedures that minimize fraud and security risk; Partners with third party payment service vendors and the Owner Solution team in conducting transaction analysis to mitigate fraudulent situations and potential loss to the credit union by making recommendations regarding adjustments to establishes rules and thresholds; Proactively develops reports to drive early detection of fraud and security trends and provides recommendations to management based on findings; Collaborates with Training and Development team to create and deliver fraud prevention and security training programs and curriculums (including new hire onboarding training) to ensure up-to-date information is shared with all employees; Proactively provides education and awareness for employees and members to prevent fraud and security situations through the creation of workshops and conversations; Accurately prepares necessary claims, documents, files and reports for fraud cases and security reports to the appropriate entities; and Continuously maintains an active, positive, professional image and reputation for Northern in the community.   Position Requirements Associates degree from accredited college or university with a specialized course study at a business or trade school is required. Bachelors’ degree preferred; 5+ years of similar or related experience is required; Ability to consistently exercise sound, independent judgement with a proven ability to handle confidential/sensitive information in a professional manner; Display a significant level of diplomacy with a proven ability to work under pressure and remain calm in tense situations with both employees and members; Must possess exceptional relationship building, time management and persuasive communication skills; Proficiency with PC software and the ability to learn new computer programs efficiently; Telecommuting work environment and occasional travel to corporate office is required; and Flexible hours including evenings and Saturdays as necessary to meet established member service standards and goals.   EOE Statement Northern Credit Union is an Affirmative Action/Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.   This position is currently accepting applications. Apply Now WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Senior IT Analyst- Hybrid in NY in Watertown, NY Posted on: 3/7/2023 [Apply Now] IT Professional- Hybrid in Syracuse, NY in Watertown, NY Posted on: 3/13/2023 [Apply Now] HR Generalist - Hybrid Position in NY only in Watertown, NY Posted on: 3/13/2023 [Apply Now] Purchasing, Budget Analyst and Accounts Payable Professional in Watertown, NY Posted on: 3/7/2023 [Apply Now] Electronic Solutions Professional in Watertown, NY Posted on: 3/9/2023 [Apply Now]

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