Email Opening Title IT Administrator  Location Denver Corporate Office   Division AKITA Drilling USA Corp.   Travel   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description The IT Administrator role is to provide IT support for AKITA Drilling USA Corp. in alignment with the business objectives of the organization. The IT Administrator will provide assistance to local and remote employees using company provided information resources technology. This position assists with coordinating, planning, designing, and remediating IT-related activities. The IT Administrator will work closely with decision makers in other departments to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization. The IT Administrator positon is based in AKITA's Denver office and reports to the IT Manager of AKITA Drilling Ltd. Periodic travel to the organization's field offices is required. Relocation will not be provided for this postion. Salary Range, DOE: $80,000.00 - $95,000.00 Benefits Available: Medical/Dental/Vision Long and Short Term Disability Life and ADD Insurance Flexible Spending Account for Healthcare and Dependent Care 401k and Roth 401k   Position Requirements Essential Functions To perform this job successfully, an individual must be able to perform each essential duty satisfactory. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide first-line IT support for applications, hardware, and connectivity related issues in an MS Windows environment; Monitor the IT systems daily and notify IT management immediately of any security, usability, or other concerns; Maintain network and PC preventive maintenance logging efforts to ensure network and data integrity; Assist with upgrades to systems and/or processes as required for new functionality, user satisfaction, and security issues; Install, troubleshoot, and maintain Microsoft Client systems and products including Windows 7, 10, and the full MS Office 365 application suite; Update and maintain an IT inventory system including hardware and software; Manage and maintain the Active User Directory, including account generation, termination, and problem resolution; Coordinate support for copiers/multi-function devices, Internet, and Telecom services with the appropriate service provider(s); Prioritize service desk tickets, and develop work schedule to facilitate resolutions with minimal disruption of business operations; Respond in a timely manner to end-users’ needs and concerns relating to IT business applications and general system issues; Document work performed on tickets, via maintaining records, logs and reports of assistance, and communicate with stakeholders; Monitor service desk activity and provide assessment reports to management on status and recommendations for improving service levels; Recommend new approaches or alternatives to ensure that user assistance is being provided effectively and efficiently; Assist in the documentation of knowledge base articles to enhance end-user self-help systems; Assist in supporting user training for new IT programs, procedures, and processes; Identify hardware and software needed to address end-user requirements; Cross train with the IT Administrator position based in Calgary, Canada; Education and Experience Bachelors’ Degree preferred with IS or IT related coursework from an accredited university or equivalent experience; ITIL, VCP, MCSA or MCSE certification preferred; Excellent knowledge and experience with Windows Server 2008-2016, Desktop OS and Microsoft applications; Demonstrated hands-on experience with VMWare ESXi; Knowledge and experience with enterprise backup technologies such as Veeam; Knowledge and experience with UTM, End Point Security and networking; 3 years of related demonstrated experience in successfully supporting local and remote end-users in a corporate environment; Knowledge and experience with ERP systems such as Dynamics GP or similar application; Excellent written and oral communication skills; Strong communication skills; Valid Driver’s license and ability to meet company vehicle driving requirements; Self-motivated, engaged in technology, passionate about new technology; Team player with the ability to work with all levels of management to form a cross functional team; Commitment to continuous process improvements, collaborative team work, and operational excellence.       Position IT Administrator   About the Organization AKITA Drilling is an onshore drilling rig service provider that works with leading operators around the world. We pride ourselves on building relationships with our clients and see every project as a partnership. Our goal at AKITA Drilling is to hire people who want to establish or further their career in the drilling industry. We are in this industry for the long term, and we are looking to attract candidates who share our vision! Take a look at what career opportunities AKITA Drilling can offer you.   This position is currently not accepting applications. To search for an open position, please go to http://akita.appone.com See who works here:

 

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