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Title

Clinical Quality Analyst - Remote 

Position Clinical Quality Analyst  
Req Number ADM-23-00004  
Full-Time/Part-Time Full-Time  
Open Date 1/24/2023  
Description

Note: Applicants must reside in CA, OR, WA, AZ,  or CO.

SUMMARY: The Clinical Quality Analyst (CQA) works with the Quality Improvement/Quality Assurance (QI/QA) team in promoting the quality of patient care and the accomplishment of Open Door Community Health Centers’ (ODCHC’s) strategic quality and compliance goals, including National Committee for Quality Assurance (NCQA) Patient Centered Medical Home recognition. The CQA is responsible for managing data and reporting needs related to organization initiatives around patient care outcomes. The position supports our QI/QA and Population Health Management programs.

 
Position Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Supports the QI/QA department and the organization’s leadership to develop, implement, and maintain ODCHC’s quality improvement and quality assurance program and activities, including data collection and analysis.
  • Prepares reports and dashboards for a variety of uses, including quality improvement, quality assurance, population health, patient safety, patient experience and satisfaction, clinical performance, and operations.
  • Collates and analyzes data into meaningful, high-level reports and dashboards to support clinical performance in alignment with ODCHC’s strategic goals and regulatory standards.
  • Works with the QI/QA and Electronic Health Records (EHR) team to identify workflows and compliance issues and provides feedback to reduce errors and improve processes.
  • Develops and manages an inventory of all clinical quality, population health, and safety reports across all platforms that includes current report criteria.
  • Collaborates with the Business Intelligence team to develop and maintain business analytic tools, automated processes, and decision support needs of the organization, with a focus on clinical quality, population health, patient safety, and performance improvement
  • Analyzes and translates business requirements into functional and non-functional system requirements.
  • Meets with clinical and non-clinical staff to present QI/QA initiatives and analytical outcomes.
  • Collaborates with users and departments to identify reporting needs, define specifications, and develop workflows that translate into report specifications.
  • Develops and maintains clear, accurate project documentation including the development of business cases, proposals, and report summaries.
  • Other duties and responsibilities as designated by supervisor.

 

QUALIFICATIONS AND EXPECTATIONS:

  • Proficiency with Excel, reporting software, Business Objects, Epic Reporting Workbench, PowerPoint, and healthcare transactional systems.
  • Advanced skill in creating/generating EHR reports (experience with EPIC required, including Reporting Workbench, and Slicer Dicer).
  • Preferred experience with HEDIS coding, UDS, PCMH, and managed care plan incentives.
  • Experience building partnerships and fostering trust with cross functional team members.
  • Experience working with databases, large data sets, and multiple data sources, and interpreting data to create meaningful information.
  • Experience managing projects, tasks, deadlines, and discerning priorities.
  • Exhibits critical thinking and problem solving skills.
  • Excellent written and verbal communication skills using positive, customer-focused communication.  Able to present information in articulate, organized, and professional manner. 
  • Ability to work well under pressure with minimal supervision. Flexible and willing to handle a variety of multiple projects simultaneously. Organizational and administrative skills with meticulous attention to detail.
  • Strong interpersonal skills and the ability to establish constructive professional working relationships among a diverse workforce.
  • Knowledge of Federally Qualified Health Center (FQHC) standards of practice, legal and ethical codes and regulations applicable to FQHCs.
  • Adheres to ODCHC’s policies and procedures.

 

EDUCATION AND EXPERIENCE:

  • A Bachelor’s Degree in Health Information Management, Health Care Administration, Health Care Management, Nursing, or a related field. Equivalent years of experience considered.
  • Two (2) years' experience in a FQHC, managed care, hospital, provider practice, or similar settings
  • Two (2) years' experience in data systems.

 

LICENSE/CERTIFICATION/REGISTRATION REQUIREMENTS

  • Certified Professional in Healthcare Quality (CPHQ) Certification within two (2) years of employment.
  • Epic Provider Builder Certification or within twelve (12) months of employment.

 

SUPERVISORY RESPONSIBILITIES: None

 

SUPERVISION AND SUPPORT: The CQA reports directly to the Director of Quality and Patient Safety and works closely with the Business Intelligence team, Clinical Guidelines, clinic leadership, and other departments. The CQA is an integral member of the QI/QA team.

 

PHYSICAL REQUIREMENTS: This is expected to be an office-based position with a possibility of being hybrid or remote. The physical requirements described are representative of those needed to successfully perform the essential duties of the position.

  • Ability to communicate via telephone, video, and/or in-person.
  • Vision adequate to read documents, computer screens, forms.
  • Ability to remain stationary for extended periods.
  • Ability to lift, carry, or otherwise move up to 25 pounds.
  • Ability to use keyboard and view computer screens for extended periods.
  • Ability to travel locally and long-distance as needed.
  • Ability to move around offices and clinics as needed.
  • Experience working with databases, large data sets, and multiple data sources, and interpreting data to create meaningful information.
  • Experience managing projects, tasks, deadlines, and discerning priorities.
  • Exhibits critical thinking and problem solving skills.
  • Excellent written and verbal communication skills using positive, customer-focused communication.  Able to present information in articulate, organized, and professional manner. 
  • Ability to work well under pressure with minimal supervision. Flexible and willing to handle a variety of multiple projects simultaneously. Organizational and administrative skills with meticulous attention to detail.
  • Strong interpersonal skills and the ability to establish constructive professional working relationships among a diverse workforce.
  • Knowledge of Federally Qualified Health Center (FQHC) standards of practice, legal and ethical codes and regulations applicable to FQHCs.
  • Adheres to ODCHC’s policies and procedures.

This job can be done on-site, on a hybrid schedule or fully remote. 

 

 
Wage Range $71,176 to $100,002  
EOE Statement Open Door is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, medical condition, age, pregnancy, marital status, ancestry, veteran or disability status.”  
EmpID None Specified 

supervisorUID None Specified 

AscUDF_RecruitmentInfo_PriorYearsofExpereince None Specified 


This position is currently not accepting applications.

To search for an open position, please go to http://OpenDoorCommunityHealthCenters.appone.com



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