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Loss Prevention Manager 

Position zz  
Full-Time/Part-Time Full-Time  

Loss Prevention Manager

The purpose of this position is to instill a proactive approach in the protection of assets. Successful execution of position responsibilities and the team mission will result in the netting improved shareholder value. The ideal candidate will be hands on, take charge individual who can build a loss prevention strategy for a multi-state retail organization.


Physical Security

·         Subject matter expert for new store sites; complete new store site surveys and assist vendors with physical security equipment placement and installation as needed.

·         Communicate with various business partners to ensure the installation and repair of equipment is completed on time and to specification.

·         Manage projects for the continued success of Wireless Vision in the areas of loss prevention to identify and respond to internal and external threats; i.e., robbery prevention, armored courier, crime potential analysis, burglary prevention and others as necessary.

·         Educate the Sales Operations group (Director of Sales,Market  Managers & Store Managers &  Associates) about the methodology of physical security in Wireless Vision stores to include but not limited to;  alarms, safes, gates/shutters.

Training/ Awareness Execution

·         Partner with the operations group (Director of Sales,Market  Managers  & Store Managers &  Associates) to build loss prevention awareness.

·         Utilize and deliver approved training programs for the company.

Consultation and Coordination


·         Liaison with various law enforcement agencies and coordinate dissemination of data related to store incidents and investigations.

·         Build the fact finding/investigation skills and techniques of field operations personnel(Director of Sales, Market Managers, Store Leadership).

·         Collaborate with operations and human resources and other available resource departments to monitor store trends and improve associate compliance with established Wireless Vision standards.



·         Manage the internal & external incidents in various store locations.

·         Conduct investigations and interviews for inventory, cash loss, and breach of company policies and procedures.

·         Maintain open line of communication within the human resources department on all investigative issues.





Critical Incidents / High Loss

·         Target high loss stores to reduce the risk to co-workers and decrease the potential for losses.

·         Respond to critical store incidents to provide guidance and support.
Loss Prevention Management Systems/ Data Entry

·         Develop a Loss Prevention/Incident Report Process

·         Review reported incidents as required and ensure appropriate data is collected to permit classification and response.

·         Ensure timely entry, follow-up and completion in regards to all cases in LPMS


Risk Assessment & Audit

·         Analyze and determine store and market risks related to

o   Inventory variance trends

o   Cash O/S variance trends

o   Chargebacks

·         Audit high risk locations to ensure policies and procedures are adhered to.

·         Monitor store camera system to identify security risks related to open safes, unprotected cash, inventory not secured.  


Position Requirements

·         Bachelor’s degree from four- year college or university preferred

·         Minimum of 3 years multi-store loss prevention experience

·         Strong business acumen

·         Familiarity with progressive loss prevention and loss reduction strategies

·         Demonstrated organizational and communication skills

·         Ability to partner and influence field operations and corporate team members to improve safety, enhance internal controls and decrease losses

·         Possess effective skills to transfer knowledge and expertise through training programs to operations field staff

·         Professional knowledge of proven investigative methods

·         Formalized interview and interrogation training; i.e. Wicklander or Reid, C.F.I preferred

·         Operating knowledge of physical security to include but not limited to; CCTV, alarms, safes, gates/shutters.


Location Wireless Vision Corporate Offices  
About the Organization Wireless Vision is one of the largest T-Mobile exclusive retailers in the country. Headquartered in Bloomfield Hills, Michigan. Wireless Vision was established in 2004 and operates over 200 T-Mobile retail locations in 13 states.Taking pride in managing and conducting all operations of our business in an extremely professional and ethical manner.

Our company goals include:


We recognize that we cannot reach our goals without our people. We believe that each individual plays an important role in the success of our organization. We seek skilled, motivated professionals with an attitude and aptitude for success. In turn we provide an environment that values honesty, integrity, quality customer service, open communication, team work, ongoing training and development and rewarding ambition. Everyone that works for Wireless Vision has a chance to make an individual contribution to the company's success, and we understand that by focusing on people that good things happen. Excellent customer satisfaction, profitability and all the other great things that we strive for.

If you want to make a difference in your career, community, customers and the lives of your team members--Wireless Vision is the place for you.  
Job Type None Specified 

Additional Language None Specified 

This position is currently not accepting applications.

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