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Crisis Case Manager-PACES ACET Youth 



The Crisis Case Manager position provides quality and timely case management services through a strength-based approach to clients experiencing a crisis, in support of the client stabilizing from a psychiatric emergency, adapting to life situations, connecting with natural and community resources, and preventing or reducing hospitalizations.

Essential Job Duties:

  • Provides direct crisis case management services to children and their support systems experiencing a psychiatric crisis, in an effort to stabilize individuals and integrate or maintain them in the community.
  • Provides first contact with clients experiencing a psychiatric emergency during regular business hours, assesses appropriate level of services for individual’s needs, and coordinates services with internal service providers.
  • Initiates documentation for emergency clients, such as composing drafts of progress notes, screenings, treatment plans, or referrals for completion by emergency service therapists.
  • Reviews cases as a part of the crisis access team when clients are released from an inpatient psychiatric hospital or have stabilized after crisis house placement.
  • Consults with emergency services therapist to develop an Alternative Safety Plan or consider client’s return to a secure placement. Assists client to identify and secure resources within the agency and community.
  • Serves as hospital liaison for clients being released from an inpatient facility by contacting the hospital for anticipated release date, requesting appointment times from the therapist and medication clinic at the Center, reporting appointment information to hospital staff, and recording the information in the client’s medical record.
  • Records and monitors contacts to ensure referrals, screenings, email notifications, and progress notes are completed in a timely manner. Summarizes data on a weekly basis for review by emergency services team.
  • Maintains accurate and complete records of all client services, as defined by state licensing agencies, funding agencies, and Mental Health Center standards and requirements. Submits daily appointment sheets, progress notes, treatment plans, timesheets, and all work-related paperwork in a timely manner and in acceptable format as determined by agency requirements.
  • Develops knowledge of community resources and how to access these services for the benefit of clients.
  • Establishes and maintains a positive working relationship and professional demeanor with clients, external community partners, CCBHC staff members, and visitors.
  • Attends professional workshops and seminars in order to maintain and improve professional skills and meet licensure/certification requirements.
Position Requirements

Job Requirements:

  • Bachelor’s degree or education plus equivalent experience in the human services field, with emphasis preferably in social work, psychology, rehabilitation or related field.
  • Valid driver’s license and motor vehicle insurance coverage.
  • Familiarity with mental health theory, emerging promising practices, and Evidence-Based Practice.
  • Prior experience providing effective, efficient case management support preferred.
  • Knowledge of trends and issues, laws and regulations related to the development and delivery of case management services helpful.
  • Ability to establish relationships with individuals and organizations of influence within the social services community, including civic groups, charitable agencies, related government entities, fundraising sources, etc.
  • Demonstrated interpersonal and communication skills.
  • Demonstrated time management and organizational skills. The ability to manage multiple priorities under changing circumstances and timeframes.
  • Ability to effectively use all devices, equipment, computer systems required to fulfill the essential functions of this position
Full-Time/Part-Time Full-Time  
Shift Days  
Pay Range  
Division PACES  
Number of Openings 1  
About the Organization Wyandot Behavioral Health Network (Wyandot BHN) is a family of organizations serving the behavioral health needs of Wyandotte County, Kansas, and beyond.

Our network of organizations provides resources for adults, children and families in need of behavioral health services; individuals experiencing homelessness; assistance with housing, employment, and other needs.

Wyandot BHN organizations include:

• Kim Wilson Housing, Inc. - Supportive housing program
• RSI - 24/7 Crisis Center
• PACES - Children & adolescents behavioral health care center
• Wyandot Center - Adult behavioral health care center  
EOE Statement Wyandot Behavioral Health Network's family of organizations: Kim Wilson Housing, PACES, RSI and Wyandot Center is an Equal Opportunity Employer.

It is the policy of Wyandot Behavioral Health Network to provide equal employment opportunity to all persons, regardless of race, color, religion, national origin, ancestry, sex/gender (to include orientation, identity or expression), disability, handicap, age, or any other basis prohibited by law. Any act of retaliation or discrimination against any person who has filed a complaint or assisted or participated in any investigation involving a complaint is prohibited.

This position is currently not accepting applications.

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