Share Email Opening Title 2023 Ticket Office Assistant  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description The Pirates Why The Pittsburgh Pirates are a storied franchise in Major League Baseball who are reinventing themselves on every level. Boldly and relentlessly pursuing excellence by: purposefully developing a player and people-centered culture; deeply connecting with our fans, partners, and colleagues; passionately creating lifetime memories for generations of families and friends; and meaningfully impacting our communities and the game of baseball. At the Pirates, we believe in the power of a diverse workforce and strive to create an inclusive culture centered in Passion, Innovation, Respect, Accountability, Teamwork, Empathy, and Service. Job Summary This position is responsible for various game day ticket office activities, including supervising our game day ticket sellers and assisting guests with troubleshooting ticket issues while also assisting ticket office personnel with various responsibilities such as processing single, group, and package ticket orders. Responsibilities: Support union ticket sellers at the window, which requires: answering questions, reconciling cash drawers, troubleshooting problems, and ensuring work is done correctly. Ensure that the Window Ticket Seller banks are accurate and balanced. Receive and process payment transactions and ensure the accuracy of the daily payment reports. Assist the Account Executives with customer service, will call requests, sending tickets, processing of urgent orders, and resolving of pressing issues. Process package, group and single orders, which includes: data entry, shipping tickets, and troubleshooting. Assisting Ticket Office personnel with season payments and flex plan orders. All other duties as assigned by the Manager, Ticket Operations. Responding to emails, calling customers, participating in meetings, etc.   Position Requirements Required: Legally authorized to work in the United States High School Graduate Knowledge of Microsoft Applications Desired: Associate’s Degree in Business Administration Customer relations experience Ticket Office experience   Location Pittsburgh, PA   Full-Time/Part-Time Seasonal   Shift Various Shifts   This position is currently not accepting applications. To search for an open position, please go to http://PittsburghPirates.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Manager, Ticket Sales & Service in Pittsburgh, PA Posted on: 3/22/2024 [Apply Now] Other Jobs Within 60 Miles Intern, Information Technology in Pittsburgh, PA Posted on: 3/29/2024 [Apply Now] Minor League Operations Assistant in Pittsburgh, PA Posted on: 11/2/2023 [Apply Now] Software Engineer in Pittsburgh, PA Posted on: 2/8/2024 [Apply Now] Performance Sous Chef in Pittsburgh, PA Posted on: 3/2/2024 [Apply Now] Data Scientist, Research & Development in Pittsburgh, PA Posted on: 4/19/2024 [Apply Now]

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