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Medical Insurance Collector - $2,000 Sign On Incentive 

Category Billing  

Join the Cardiac Solutions Team and Receive a $2,000 Sign On Incentive!


This position is responsible for inquiring on patient accounts, discussing patients’ financial obligations and ensuring claims are processed accurately. Additionally, this position is required to travel to all office locations to meet business needs as requested.



  • Processes billing calls and questions from patients, answers overhead billing pages and retrieve voice message to return patient’s call.
  • Discuss with patients their financial obligations.
  • Check patients in for appointments in a timely fashion.
  • Verify insurance and update patient demographics.
  • Review patient aging report to identify outstanding balances.
  • Call patients that are schedule for appointments and collect any balance due.
  • Coordinate with insurance companies to resolve patient’s deductible, co-pays, co-insurance and account balances to ensure claims are accurately processed.
  • Submit electronic and paper claims
  • Set-up patient accounts for review to assign to outside collection agency.
  • Work Billing Representative flag bucket daily
  • Work Billing Questions in Chart Document daily
  • Work Billing Email for Billing Records and Detailed Ledgers
  • Maintains patient confidentiality by following HIPAA policies and procedures.
  • Other duties as assigned
Position Requirements


  • Knowledge of Microsoft Office products.
  • Knowledge of Medical Billing
  • Knowledge of Explanation of Benefits
  • Knowledge of CPT, ICD-10 and HCPCS codes.
  • Knowledge insurance contracts.
  • Knowledge of HIPAA regulations.
  • Knowledge of business office procedures.
  • Ability to work with currency and make change
  • Skill in working with an EMR system
  • Skill in communicating with patients to collect balances.
  • Ability to maintain confidentiality.
  • Ability to work well under pressure.
  • Ability to maintain professionalism at all times



  • Two - three years of medical insurance billing and/or collections experience.
  • Detail oriented.
  • Proficiency in researching data for analysis and closure in the accounts receivable arena.
  • Excellent verbal and written communication skills.
  • Excellent analytical and problem-solving skills.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the following physical/work environment functions apply:

  • Sit for an extended period of time, stand, talk, bend or hear
  • Type, utilizing a computer keyboard and mouse
  • May lift to 25 lbs.
  • Utilize a multi-line telephone system
  • May need to assist patients by assessing the situation and providing or seeking in office or outside assistance while exercising appropriate body mechanics.
Full-Time/Part-Time Full-Time  
Shift Days  
Minimum Education  
Travel Requirements  
Exempt/Non-Exempt Non-Exempt  
Location All Offices  
About the Organization Cardiac Solutions is a medical, physician-owned business that provides a comprehensive range of cardiac health services to the general public and referred patients. Founded in 1984 by Dr. Joseph Caplan, our clinics have established a solid reputation for innovative cardiology treatments and personalized cardiovascular care. We are proud of our status as the West Valley's leading cardiology team, specializing in YOUR total heart care. Our board-certified cardiologists always put your treatment and care first, allowing you to have the peace of mind knowing that your heart is in good hands.

With our intensive educational opportunities through nurse-directed clinics, we help prevent the progression of heart disease by offering extensive cardiology testing. Our main goal is to avoid hospital admissions by accurately diagnosing and treating cardiac problems at the earliest possible stage. During this process, you not only build a relationship with your physician, but with the many members of our TEAM, all of whom are focused on YOUR heart health.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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