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Adult Outpatient Services Manager 

About the Organization Established June 15, 1971, Valley Community Services Board is a publicly funded organization where citizens of Staunton, Waynesboro, and Augusta and Highland Counties can receive Behavioral Health, Substance Use and Developmental Services services. Valley Community Services Board serves as the single point of entry into publicly funded mental health, developmental, and substance use disorder services for these localities.

Valley CSB is a person-centered organization, tailoring treatment to each individual. We value competency and compassion in every service we provide. We are also a resource for educating the public about the nature of mental health, substance use, and developmental disabilities to dispel stereotypes and encourage support for individuals facing those challenges.

Valley Community Services Board is an equal opportunity employer and a drug free workplace.

Open Date 1/16/2023  
Close Date 1/31/2023  
Position Adult Outpatient Services Manager  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Shift Days  
Req Number ADM-23-00001  
Number of Openings 1  
Number Filled 0  

Valley Community Services Board is looking for an Adult Outpatient Services Manager to join the Behavioral Health team! The Adult Outpatient Services Manager is responsible for all adult mental health and substance use treatment services and serves as an integral member of the Behavioral Health Department leadership team.


  • Flexible work schedule and hybrid work environment.
  • Sign-on bonus of $1,500.00, included in full with the first paycheck.
  • Health insurance as low as $20.00 per month for individuals. Family and dependent plans are also available.
  • Nine paid holidays.
  • Accrue up to 20 days of paid time off (PTO) per year from year one. PTO is immediately available upon accrual.
  • Professional development available at no cost.

Summary of Essential Functions

  • Provides guidance, direction, and accountability for the adult mental health and substance use treatment teams.
  • Develops and maintains a healthy, productive environment for team members.
  • Coordinates services for clients among VCSB providers and external partners.
  • Works closely with the Assistant Director of Behavioral Health for Outpatient Services to prepare, analyze, and submit reports as needed.
Position Requirements

Knowledge, Skills, and Abilities

Knowledge of:

  • Counseling theories and techniques for individual and group counseling.
  • Human development.
  • Family systems.
  • Crisis intervention.
  • Diagnostic assessments.
  • Third-party payor regulations.
  • Ethical standards.
  • Confidentiality.

Skills Pertaining to:

  • Diagnostic assessment.
  • Crisis intervention.
  • Individual, family, and group counseling.
  • Effective communication.
  • Critical thinking.
  • Conflict resolution.
  • Coaching and developing team members.
  • Customer service.
  • Sound judgment and decision-making.

Ability to:

  • Understand etiology and treatment of mental health and substance use challenges.
  • Develop and navigate complex working relationships with clients and their support network, team members, and external partners.
  • Effectively engage individuals from diverse socioeconomic and educational backgrounds.
  • Work both independently and as part of an integrated team.
  • Prioritize competing demands.
  • Manage crisis situations.

Minimum Qualifications

In order to be minimally qualified, candidates must meet all of the following qualifications:

  • Master's degree in social work or related field from an accredited program,
  • Current licensed mental health professional credential(s) in the Commonwealth of Virginia,
  • Current certification as a clinical supervisor, and
  • At least two years of management experience with mental health or substance use treatment.
Salary Information $58,000.00 to $74,000.00 annually, plus benefits.  
EOE Statement Valley Community Services Board is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Additional Requirements  

This position is currently accepting applications.

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