Share Email Opening
Title

New Development Community Association Manager - R8 

Category Property Management  
Description

The Management Trust
Position Title: New Development Community Association Manager
Location: Thousand Oaks, CA
Reporting To: New Development Regional Manager
Status: Exempt, Full-Time
Salary: $65,000 - $85,000

COMPANY PROFILE:

The Management Trust is a community association management company.  We believe that building and maintaining a community takes more than just hammers and nails.  It takes integrity, trust, experience, and support.  Our success is based on the belief that effective management anticipates our clients’ needs, not merely reacts to them.  We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation.  Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day.  It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.

EMPLOYEE OWNER POSITION PURPOSE:

The New Development Community Association Manager is responsible for working alongside the New Development Team offering management and support of new Development associations (primarily HOAs), including, but not limited to: daily operations, meeting attendance, site-reviews, turnover walks, budget preparation, and overall community business management. We strive to provide the highest level of customer experience and hospitality. This position will partner with and support, New Development Regional Manager, New Development Assistant Community Manager, Community Support Specialists, Declarant Board members, and external customers (escrow and title representatives, vendors, homeowners etc.). The role requires being keenly organized, responsive, and knowledgeable regarding job scope (DRE guidelines, CA Civil Code, annexation procedures, state rules and regulations, developer transition etc.),

JOB DUTIES AND RESPONSIBILITIES:

Manage a portfolio of communities that includes homes, townhomes, and/or condominiums

  • Guide, assist, and recommend a course of action for Board members to conduct business using Leadership Management (proactive planning)
  • Provide management services in compliance with the terms of the management contract
  • Assist Board and homeowners with problem resolution
  • Provide fiscal management, including, but not limited to: reviewing and approving invoices, coordinating tax preparation and reserve study updates, and reviewing completed financial statements for accuracy prior to distributing to the Board each month
  • Conduct site reviews and provide oversight of related compliance matters
  • Review and submit requests for vendor bids and contracted services
  • Attend association meetings, including, but not limited to: annual, turnover, and Board
  • Prepare Board packets, agendas, and calendars in preparation for scheduled and unscheduled meetings
  • Communicate in-person, via telephone, and/or email to Board members, homeowners, and vendors regarding community business in a timely manner
  • Maintain current knowledge of governing documents, applicable state statutes, and local ordinances that apply to each assigned community
  • Oversee all aspects of the client’s relationship with our Company to ensure success and retention
  • Work independently, with little oversight, and with accountability to Division Leadership for the end result achieved
  • Demonstrate a positive attitude and ownership mentality; we believe each employee can build his/her own future
  • Share after-hours emergency phone duties (as directed by your supervisor; for CAMs and above)
  • Other duties and special projects as assigned
  • New Development - Community Association Manager
  • In addition to the above duties and responsibilities, the New Development CAM focuses on expanding and promoting our builder/developer relationships and market standing.  This may include, but is not limited to, the following:
  • Understand the builder/developer’s (client’s) vision for the community and regularly partner with the Board of Directors to ensure that vision is carried out
  • Collaborate with Division Leadership and other New Development Leadership/Critical Path Partners (NDCPPs; may vary by Division) to ensure client and project communication remains organized and on-track; this includes complying with the department’s Builder Issues Communication Procedure
  • Proactively partner with NDCPPs to obtain a full understanding of budget structures and how they are executed for each newly managed community development
  • Proactively partner with Division New Community Coordinators to ensure they have a clear understanding of common area turnover as well as bond release status for each assigned community
  • Offer thought leadership and other insight regarding common area elements and management-related scenarios as they relate to our business
  • Notify NDCPPs regarding any advertised new development communities as recognized; note that referral fees will be paid per the level of involvement this role has in introducing the new client to the Trust (for signed contracts)
  • Partner with NDCPPs to facilitate successful onboarding of new development communities
  • Develop and foster positive relationships with all builder/developer representatives; this includes attending client appreciation events – such as celebratory gatherings, phase release parties, lunches, and other rapport-building opportunities
  • Participate in presentations as needed or requested by Division Leadership and NDCPPs; this includes attending and speaking on behalf of the Trust at new homebuyer orientations
  • Educate Board members and homeowners regarding new community nuances and use this effort as one of many to continually strengthen public relations for all parties (client, our company, etc.)
  • Regularly engage builder/developer sales staff when onsite to provide ongoing support for the project’s growth (largely by serving as a client ambassador and educator)
  • Ensure the Potential Builder Defect Report is updated monthly, or as work progresses
  • Organize, maintain, and provide new builder/developer Board member contact information to the appropriate NDCPPs
  • Prepare and send regular communication blasts to the Board and community regarding development progress, distribution of keys/fobs, Board Action Lists, and other key administrative needs

QUALIFICATIONS:

  • High School Diploma (or equivalent); Associate’s Degree preferred
  • Solid knowledge of Microsoft Outlook, Excel, and Word
  • Strong leadership abilities and comfort with public speaking (small and large groups)
  • Conflict resolution skills
  • Ability to meet deadlines and address time-sensitive issues
  • Superior multi-tasking skills
  • Excellent written and verbal communication
  • Ability to provide high-level customer service with astute attention to detail and organization
  • Must be a team player
  • Ability to manage workflow amid shifting priorities
  • Willing to learn Company process and procedures, and learn/use proprietary software
  • Adaptable and dependable with a solid attendance record
  • Professional and respectful demeanor with all staff and guests at all times

SPECIAL POSITION REQUIREMENTS:

  • Must have and maintain a valid driver’s license, vehicle insurance, and driving record in compliance with Company policy (including reliable transportation to conduct site visits)

ESSENTIAL FUNCTIONS:

  • Use standard office equipment, including: computer, phone, copier/scanner, etc.
  • Be stationary for periods of time
  • Relocate up to (25) pounds
  • Travel to and from offsite locations

SUPERVISES OTHERS?  IF SO, LIST:

  • None

SCHEDULE & TRAVEL:

  • Monday-Friday from approx. 8:00 am-5:00 pm
  • This position may require occasional long hours to meet business needs

The Management Trust is an Equal Opportunity employer.  We celebrate and support diversity.

TMT reserves the right to modify this job description at any time based on business need.

 
Division TMT-01-SOUTHERN CALIFORNIA  
Location CA - THOUSAND OAKS - BRANCH  
EOE Statement We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. We celebrate and support diversity.

The Management Trust reserves the right to modify any job description at any time based on business need.
 
Email None Specified 


This position is currently not accepting applications.

To search for an open position, please go to http://TheManagementAssociationInc.appone.com



WE ALSO RECOMMEND

Other Jobs Within Same Category
Community Association Manager - R2 in FOLSOM, CA
Posted on: 2/3/2023
[Apply Now]

Assistant Community Association Manager - R1 in SAN LUIS OBISPO, CA
Posted on: 2/3/2023
[Apply Now]

Community Association Manger (Onsite) in LAS VEGAS AREA, NV
Posted on: 1/31/2023
[Apply Now]

Community Association Manager - NV License Required - R1 in RENO, Nevada
Posted on: 1/31/2023
[Apply Now]

Community Association Manager in FOLSOM AREA, CA
Posted on: 1/26/2023
[Apply Now]


Other Jobs Within 60 Miles
Facilities Assistant - Maintenance Support - R1 in Rancho Palos Verdes, CA
Posted on: 1/26/2023
[Apply Now]

 New Development - Assistant Community Association Manager (Los Angeles and Ventura Counties) - R4 in THOUSAND OAKS, CA
Posted on: 1/10/2023
[Apply Now]



Follow us See who works here:
 


 
Click here for technical assistance.