Share Email Opening Apply Now

Employment Specialist / Job Coach 

Salary Hourly rate is $18-21 depending on qualifications.  
About the Organization Phoenix Alternatives, Inc. (PAI) has been a vital part of our community since 1990. We were founded as a 501(c)(3) to serve people with developmental disabilities, maximizing integration into the community while pursuing meaningful, person-centered activities. PAI is a day program offering an array of services and opportunities for adults who want to design a life they love. You will find a culture that's respectful, team-oriented, and focused on meeting the unique needs of the people we serve.

Our mission is to engage individuals in meaningful participation in and connection with the community.

It's a new year! Ready for a new challenge? If you enjoy helping others maximize their potential in the work place, the Employment Specialist position may be right for you! For more than 30 years, PAI has been helping people with disabilities to live with purpose, dignity and joy. 


Engage with the people we serve and provide services that help them explore, find, and keep jobs.  Services you will provide include arranging and facilitating the exploration of employment for those interested in it, and developing job goals, job-seeking skills, and identifying potential employers for those who are eager to work. In addition, you will effectively network and market on behalf of the people we serve to community businesses partners within our service area. Hourly wage: $18-21 (depending on qualifications). Plus $1000 Sign-On Bonus. Hours per week: 40. Reports to: Director of Employment Services.

ESSENTIAL FUNCTIONS AND PRIMARY RESPONSIBILITIES – Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Provide person-centered support, coaching, and supervision to individuals that promotes positive experience and growth.
  • Assist persons served to learn about and maintain employment based on their individual strengths and conditions for employment.
  • Provide on the job coaching and follow-up services. Identify and request reasonable accommodations needed, train the person until they’re comfortable working independently, or providing full time 1 on 1 coaching during their entire shift each day if required.
  • Read and follow all individualized program and employment plans for each person served. Maintain a working knowledge of individualized plans for assigned individuals and assist in training other staff and ensuring these plans are followed.
  • Work to achieve employment related outcomes as determined by the program manager/director.
  • Build and maintain effective working relationships with potential employers, existing business partners, hiring managers, and other PAI staff. Maintain expectations for productivity and quality. Establish rapport and positive relationships with the people you serve while maintaining and modeling professional boundaries. Develop community connections.
  • Model positive behaviors, build relationships, value diversity, manage disagreements with compassion and act with integrity. 
  • Maintain a high level of flexibility, understanding, independence, and communication. Demonstrate effective time-management and task prioritization skills. Persevere and persist despite obstacles. Advocate for the individual being served.
  • Present new ideas for creative employment service options.
  • Uphold all protection and service-related rights, including respecting and maintaining individual privacy. Follow data privacy laws and HIPPA requirements.
  • Demonstrate professional written and verbal communication. Promptly document related service information and ensure this is consistently and correctly done for assigned individuals.
  • Actively participate in staff meetings and contribute ideas.
  • Complete required trainings.
  • Demonstrate competency in appropriate safety and medication administration policies and adhere to recommended transfer/lifting procedures and body mechanics.
  • Utilize adaptive equipment in an effective and safe manner.



Occasional projects as determined by supervisor.



Education, Experience, and Credentials


  1. High school degree or G.E.D. and be 18 years of age or older. 
  2. Pass DHS background study and maintain clearance to provide direct contact services without continuous supervision. 
  3. Demonstrate effective oral and written communication skills as well as proficiency with all Microsoft Office applications such as Outlook, Word, and Excel.
  4. Reliable transportation for work driving purposes, valid driver’s license, proof of valid car insurance, satisfy insurance criteria for driving history and permit driving record checks as needed.
  5. Hours of work are typically daytime, Monday through Friday.  Evenings and weekend work is rare unless a person you’re serving gets an evening or weekend job and requires support.
  6. Requirements to drive a personal vehicle: reliable transportation for work driving purposes, valid driver’s license, and proof of valid car insurance. 
Position Requirements


Education and Credentials

  1. Pass a DHS Background study and Office of the Inspector General (OIG) and maintain clearance to provide direct contact services without continuous supervision.
  2. Reliable transportation for work purposes, a valid driver’s license, a driving record approved by our insurance company and proof of valid car insurance. And at least 21 years of age or older to drive company vehicles.
  3. CESP Certified Employment Support Professional (or competent to pass exam for certification)

Desired Skills and Experience

  1. One-year case management experience with a 245D licensed provider.
  2. Over one year of experience supporting persons with intellectual disabilities.
  3. A two or four-year related degree preferred.
  4. Proficiency in Microsoft Word, Excel and Outlook.
Preferred Requirements:  
Location White Bear Lake, MN  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

Apply Now


Other Jobs Within Same Category
Direct Support Professional in White Bear Lake, MN
Posted on: 5/16/2023
[Apply Now]

Internal Application for DSPs (application for change of site) in White Bear Lake, MN
Posted on: 1/9/2023
[Apply Now]

Other Jobs Within 60 Miles
Employment Services Supervisor in White Bear Lake, MN
Posted on: 4/28/2023
[Apply Now]

Program and Quality Assurance Supervisor in White Bear Lake, MN
Posted on: 5/30/2023
[Apply Now]

Communications and Development Director in White Bear lake, MN
Posted on: 5/18/2023
[Apply Now]

Internal Application for DSPs (application for change of site) in White Bear Lake, MN
Posted on: 1/9/2023
[Apply Now]

Direct Support Professional in White Bear Lake, MN
Posted on: 5/16/2023
[Apply Now]


Click here for technical assistance.