Share Email Opening Title Account Executive, SMB   Job Posting Details   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   About the Organization RC desires to be a leading cooperative providing top tier performance in safety, service and reliability.We are recognized as a highly efficient cooperative applying superior customer service, best work practices and effective technologies that result in high value for our members. We emphasize developing employees as leaders with a highly trained and qualified workforce to meet future challenges and opportunities. RC is recognized as a leader by the cooperative industry, stakeholders and the community for delivering effective and high impact diversified services for our members and community welfare. We are known for our compassion, care, and commitment to the communities we serve. To learn more about what Roanoke Cooperative does, use the below link. https://www.youtube.com/watch?v=5OIvLihegpk   Description BASIC FUNCTION: Our SMB broadband and smart device product solutions will be used by small business customers of every size and from every industry, to give them a competitive advantage within their respective industries. As an Account Executive on our Inside Sales team, you will own the relationship with our small business customers, and work with them to make sure they are getting the most value out of our platform and data. In addition to increasing your accounts’ user engagement and facilitating product adoption, you will be responsible for identifying and leading up-sell opportunities to drive new business growth.   ESSENTIAL DUTIES/RESPONSIBILITIES: Managing and developing long-term partnerships with customers of our broadband WiFi services and products Working closely with a customer to increase product adoption and engagement Identifying opportunities for upsells, and increasing the lifetime value of our customers Developing strategies organizational and market data to help your customers reach their business goals and KPIs Working closely with design engineers to create product solutions that meet customer requirements   Position Requirements EDUCATION AND EXPERIENCE: Associate degree or equivalent experience 3-5 years of related experience or may need 2 years’ experience with additional specialized training and/or certification.   KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data. Actively looking for ways to help people. Strong understanding of the digital marketing space and trends Talk to others to convey information effectively. Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. The ability to identify value drivers in recurring revenue business models The ability to come up with a number of ideas about a topic The ability to demonstrated success managing a book of business   Full-Time/Part-Time Full-Time   Tags   Position Account Executive, SMB   Close Date 10/27/2023   Number of Openings 1   Exempt/Non-Exempt Exempt   Open Date 1/2/2023   Location Roanoke Cooperative   Description Continued Account Executive SMB.pdf  This position is currently not accepting applications. To search for an open position, please go to http://RoanokeElectricMembershipCorp.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Administrative Assistant (Part-Time) in Aulander, NC Posted on: 3/26/2024 [Apply Now] Direct Sales Representative - Part Time in Aulander, NC Posted on: 9/18/2023 [Apply Now] Summer Intern Accounting Assistant in Aulander, NC Posted on: 3/20/2024 [Apply Now] Full-Time Contract Purchase Order & Invoice Analyst in Aulander, NC Posted on: 4/18/2024 [Apply Now]

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