Share Email Opening Apply Now Title IT Technical Support Analyst  Description Looking for a full-time IT Technical Support Analyst (Monday - Friday, 1 pm - 9 pm). Job Description: The IT Technical Support Analyst is responsible for assisting the AVP of IT, Senior Network Administrator & Assistant System Administrator in maintaining the Agency’s technology infrastructure, including LAN, intranet & web applications.  IT Support Analyst will monitor, manage, and troubleshoot all problems submitted to the help desk for resolution and should be capable of seeing a problem through from beginning to end until resolved.   What You Will Do: Set up workstations with computers and necessary peripheral devices (printers, scanners etc). Troubleshoot & resolve computer, software, and peripheral device problems reported by users, including performing timely workstation hardware/software repairs & upgrades as required Install and configure appropriate software according to specifications. Maintain local network inventory. Ensure security and privacy of networks and computer systems. Provide orientation and guidance to users on how to operate new software and computer equipment. Assist with organizing and scheduling upgrades & maintenance without deterring others from completing their work, including security updates, antivirus, and other necessary tools. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.) . Identify computer or network equipment shortages and place orders. Provide and maintain network access to users, including onboarding & off boarding. Supports Security Team Committee by the following, but not limited to, routinely providing staff education and communications around the Agency’s Security Standards. Maintains network & system security, ensuring the latest security patches are installed Assists staff with technical support requests What We Need to See: B.A. or B.S. Degree from an accredited college or university in Computers, Computer Engineering, or Information Technology. Valid driver's license required and must be insurable by agency's automobile insurance.   What We Offer: 403B, no matching needed High-plan insurance at a generous cost Life and Disability insurance Per diem opportunities; Excellent supervision and training Continuing education, tuition reimbursement, and eligibility for loan forgiveness 10% daycare discount   About Care Plus New Jersey: CPNJ embraces a culture of diversity and inclusion in all of it policies and procedures. Care Plus follows Title VII of the Civil Rights Act of 1964, et seq and NJ Law Against Discrimination. Care Plus NJ is an Equal Opportunity Employer. The Equal Employment Opportunity Commission (EEOC) has clarified that asking employees whether they have received the COVID-19 vaccine is not a disability-related inquiry under the ADA. Care Plus as a healthcare provider mandates that all new hires have the COVID vaccination before the start date of employment. Requiring all employees to have the COVID vaccination is for protecting our employees and the clients we serve. Therefore, before Orientation you will upload proof of your COVID vaccination or at the very least, proof of your first vaccine shot. Failure to have this information uploaded to the onboarding portal may result in delay of your start date and/or withdrawal of the job offer. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by Federal and State laws.   Position Requirements   Full-Time/Part-Time Full-Time   Shift -not applicable-   Location Main Site   About the Organization CarePlus New Jersey is a northern New Jersey provider of recovery-focused mental health, substance abuse, and family services that address the unique needs of individuals with a holistic approach to recovery and overall wellness. Operating out of over 23 sites - including three outpatient centers located in Paramus, Fair Lawn, and Montclair, ten residential facilities, offices at three local hospitals, and seven community offices - our services are convenient to clients located throughout Northern New Jersey. We also provide educational programs on mental health-related topics to area schools and community groups. For more information, visit www.CarePlusNJ.org.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, national origin, disability status, protected veteran status or any other characteristic protected by Federal and State laws.   SuperVFlg None Specified  Full Time or Part Time None Specified  supervisorUID None Specified  This position is currently accepting applications. 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