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Bilingual Outreach Specialist 

Position Bilingual Outreach Specialist  
Location Highlandtown  
Department Stability Services  
Full-Time/Part-Time Full-Time  
Job Type Regular  
Level of Education Associate's degree in Human Services may substitute for one year of experience.  
Shift Days  

Why work at House of Ruth Maryland?

At House of Ruth Maryland, you have the ability to expand your knowledge, promote change, and work alongside career oriented individuals while unleashing your own potential. We foster an environment of mutual respect, curiosity, and endless opportunities. So what are you waiting for?? Come join us and become a part of something special!

Position Summary: The Bilingual Outreach Specialist engages persons experiencing intimate partner and/or sexual violence (IPSV) who also have limited English and are often immigrants.  Highly mobile, the Outreach Specialist works in the greater Baltimore area engaging and educating the community about IPSV, services HRM has to offer, and what systems and laws are in place to assist victims and survivors of IPSV.  This position also assesses and connects persons experiencing IPSV with safety and stability services at HRM and provides community based resources as needed.  As part of HRM’s cross disciplinary community engagement team, the Outreach Specialist takes initiative to seek out communities where new immigrants and underserved survivors live and work and routinely participates in community events to build trust in HRM’s ability to help.  The Outreach Specialist’s focus is on engaging survivors of IPSV.  Current populations HRM is focused on reaching include the Spanish speaking and Latinx immigrant communities; Urdu speaking South Asian community; Muslim communities; and LGBTQ communities.  Community education efforts are aimed at helping family, friends and organizations recognize and refer limited English and immigrant survivors to HRM.  All participants served in Bilingual Outreach are victims of IPSV, and have also often experiencing violence during the immigration process, violence in their home country, and community based violence that includes discrimination and hate crimes.  Participants have experienced complex traumatic events that shape how they interact with the people around them.  The Outreach Specialist must have a firm understanding of trauma, the effects of trauma, engaging traumatized people, and must be comfortable working in a Voluntary Services program model. To meet the needs of the client population, this position must be fluent in English and Spanish, or English and Urdu.

Standard Schedule: Standard hours for this position are Monday- Friday, starting between 8:00am-10:00am and finishing between 4:00pm-6:00pm with flexibility up to 30% of the time to attend to critical work activities occurring in the evening or weekend (resource fairs and events, presentation, meeting with participants with schedule conflicts, etc.).  This position is based on site at HRM’s HIghlandtown office.  Local travel around the Baltimore Metropolitan area encompasses up to 50% of the position. 

Primary Responsibilities:

  • Provides crisis intervention, safety planning, rights education, systems navigation, empathy and culturally informed support to persons experiencing intimate partner and sexual violence.
  • As part of the Victim Coordinate Entry (VCE) team, completes intakes for homeless survivors of intimate partner and sexual violence.
  • Assists clients in gathering/obtaining documentation necessary to quickly and efficiently process assistance requests.
  • Guides and supports participants to increase self-sufficiency skills, safety, education on domestic violence, and problem solving.  Educates participants on self-advocacy skills and advocates on behalf of participants when necessary to achieve participant goals.

Experience/ Requirements:

  • Two years of paid or volunteer experience providing outreach, training, or victim centered advocacy.  Associate degree in Human Services field may substitute for 2-3 years of experience.
  • Demonstrated understanding of how trauma impacts vulnerable population through direct service provision with that population.
  • Oral and written fluency in English and Spanish, or English and Urdu.
  • Experience in direct service provision with underserved Spanish speaking, Latinx immigrant, South Asian, Muslim, or LGBTQ populations.
COVID Policy Human Resources will maintain records of vaccination status, and this will not have any bearing on your employment.  
Benefits House of Ruth Maryland offers: Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Sick Leave, 403(b), and more.  
EOE Statement House of Ruth Maryland is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status, or any other protected characteristics as outlined by federal, state, or local laws.  

This position is currently accepting applications.

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