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Associate for Event Technology, Extended Close: Open until filled 

Ministry Team Hospitality Ministries and Event Services Team  
Reports To Director of Event Management  
FLSA Status Exempt  
Salary Grade 7  
Full-Time/Part-Time Full-Time  
Category National and Global Ministries, Cleveland, Ohio  
Starting Salary $43,000-$54,000  


The Associate for Hospitality and Event Technology supports and enhances the work of the Hospitality Ministries and Event Services Team, in the successful delivery of hybrid, virtual and in-person events/meetings across the national ministies of the UCC including events/meetings at 1300 or off-site. The Associate will participate in the planning, coordination, and staffing of the technical components of major events in the life of the United Church of Christ, such as but not limited to the National Youth Event, General Synod, AM21, and United Church of Christ Board Meetings. The Associate will: 1) consult with internal partners to determine the technical needs for the event/meeting being planned; 2) research and recommend platforms for virtual and hybrid events/meetings. The Associate will also keep track of all technology platforms and contracts in the national setting. Full participation in team meetings is expected, with knowledge to propose new ideas to improve the planning and implementation process for upcoming events/meetings, and the role that hospitality serves in the national setting. As a member of the team, the Associate will assist in creating a culture of hospitality in the national setting of the United Church of Christ that is welcoming to staff and visitors while fostering cooperation and team building among the staff of the national setting.




  • Provide technical leadership to the planning and coordination of major UCC events including, but not limited to elements of the National Youth Event, elements of General Synod, AM21, and the United Church of Christ Board meetings.
  • Recommend appropriate platform for use in meeting planning based on the needs identified by meeting host.
  • Implement and manage assigned projects for timely completion in ways that manifest cooperation and collaboration with internal and external partners, particularly projects that will utilize event hosting technology.
  • Provide instruction to hosts and attendees on how to use the platform or application chosen, including how to use various devices with the platform.
  • Troubleshoot the backend of the platform or application and internet issues.
  • Assist attendees in accessing and participating in the event/meeting platform.
  • Assist with building registration sites with the Cvent registration program; maintain familiarity with its functions and attend continuing education opportunities supplied by Cvent for maximum utilization.
  • Conduct an overall assessment of the various platforms, webinar delivery systems, and Zoom capabilities that the UCC has contracted with or uses with regularity and provide a summary of findings to the Associate General Minister, Wider Church Ministries, and the Director of Event Management.
  • Provide support for the populating and utilization of event apps such as Cvent’s Attendee Hub Event.
  • Provide on-site support for events/meetings as requested.
  • Prepare RFPs for Audio Visual, Internet/Wi-Fi, and additional equipment contracts as requested.
  • Work closely with venues to ensure that the internal network meets the needs of the event, leveraging event platforms, live streaming capabilities, and audience engagement.
  • Attend pre- and post-con meetings for all events/meetings being planned by the team.
  • Serve as the Exhibit Hall Coordinator for General Synod and the National Youth Event
  • Promote the positive public image of the United Church of Christ by responding in writing and orally on a timely basis to inquiries for information and serving as a resource.
  • Develop and maintain professional and courteous relationships with staff, directors, partners, and other constituents; serve as a positive role model by exemplifying values that are consistent with the United Church of Christ.
  • Other duties as assigned.
Position Requirements

MINIMUM QUALIFICATIONS: The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform successfully in this position.


  • A college degree in a related or equivalent experience, or a combination of academic study and experience in the hospitality and the meeting industry fields.
  • Demonstrated skills in the planning and execution of large events.
  • Demonstrated skills working with digital platforms and are tech-savvy.
  • Excellent problem-solving skills and ability to work under high-stress conditions.
  • Commitment to providing an exceptional level of service to our partners.
  • Commitment to fostering a culture of hospitality and service in the national setting.
  • Competency in leadership planning, development, and training.
  • Demonstrated written and oral English language skills, including the ability to conceptualize and develop print resources; public speaking skills.
  • Commitment to and theological understanding of mission in its broad range of concerns; ability to articulate and witness to one’s faith perspective.
  • Demonstrated understanding of the polity and structures of the United Church of Christ.
  • Desire and sensitivity to working in diverse racial, ethnic, cultural, and religious settings with a commitment to diversity in the workplace as well as in one’s understanding of the mission.
  • Demonstrated ability to work collaboratively and collegially as well as independently and confidentially.
  • Ability to travel within the United States.


This position is Cleveland-based and not eligible for deployment.  Regular attendance will be required in the office.

COVID-19 Update: Protecting the health and safety of our employees is a top priority. Full COVID-19 vaccination is required for employment (proof of record will be requested during the onboarding process).


This job description is not intended to be a complete list of all duties and responsibilities required for the position and is subject to review and change at any time in accordance with the needs of the ministry. Since no job description can detail all duties and responsibilities that may be required from time to time in the performance of a position, duties, and responsibilities that may be inherent in a position shall also be considered part of the position holder’s responsibility.


It is expected that the person who holds this position will conduct themselves in a manner consistent with the policies of the UCC and in a manner that will reflect positively on the organization. All staff is encouraged to nurture safety within the work performed on behalf of the UCC by being attentive to self-care, education, maintaining appropriate boundaries, and the importance of referring those in need to supportive and helpful resources.

Comprehensive Benefits Package Employer paid health, dental, life, pension benefits  
Application Deadline Open until filled  
About the Organization The United Church of Christ

Our faith is 2000 years old. Our thinking is not.

We believe in God's Continuing Testament.

We believe in Extravagant Welcome

We believe the church's mission is to Change Lives

EOE Statement The United Church of Christ National Setting celebrates diversity and an inclusive environment for all employees. We are committed to a workforce that is representative, at all job levels, of the broad spectrum of our diverse society. We endeavor to recruit employees from backgrounds that vary by race, color, national origin, ethnicity, gender, gender identity and expression, age, sexual orientation, disability, marital status, genetic information, past, present or future service in the uniformed services, religion, or any other legally protected characteristic under applicable federal, state or local law. We are proud to be a multicultural, multiracial, open and affirming, accessible to all, equal opportunity employer.  

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