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Patient Services Dental Receptionist 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Category Healthcare  

Lower Elwha Klallam Tribe


Patient Services Dental Receptionist

Work Location Lower Elwha Health & Dental Clinic

Supervised By Dental Director

Salary Level

OPEN: CLOSES: When position is filled

Overview: The dental patient receptionist is the primary reception position for the dental clinic. This position requires fast-paced, detail oriented response to patients, staff, and visitors. It requires a minimum of basic typing skills for use of online appointment scheduling, verification of all insurance types, coordination with multiple other departments within the clinic and the tribe for patient care assistance. The person filling this position will need to be pleasant, gracious and able to give excellent customer service.


  • High school diploma or GED
  • Basic filing skills using alphabetical and numerical systems
  • Basic computer keyboard skills; minimum 45 wpm
  • Excellent verbal communication skills
  • Ability to work as a team member with other office personnel
  • Ability to maintain and respect strict confidentiality
  • Ability to maintain a friendly and courteous manner in all patient and staff encounters
  • Ability to read, understand and follow oral and written instructions
  • Ability to operate computers, faxes, telephones, photocopy and scanner machines


  • Dental terminology knowledge, training and/or experience
  • Experience working within Indian Health Service
  • Knowledge of regulations and guidelines regarding medical/dental records requests and transfer (HIPAA)
  • Experience in a dental office setting


  • Help coordinate the day-to-day operations of the dental office
  • Phone and in person appointment scheduling for multiple dental provider schedules
  • Check patients into database upon check-in and check-out
  • Run insurance eligibility checks for all patients.
  • Verify all insurance and eligibility documentation is collected and up to date in the electronic record.
  • Review Patient Registration on check-in to verify all demographic and insurance information is up to date. Update the electronic record as needed at time of check-in
  • Prepare new patient charts as needed and enter into the electronic record
  • Cover phones over lunch hour staggered with and in cooperation with other reception staff as assigned
  • Make new patient packets as needed
  • Call to confirm appointments for next business day for patient dental appointments
  • Respond to voicemail and patient inquiries in a timely manner throughout the day
  • Take detailed phone messages and delegate requested tasks and/or follow-up as needed
  • Open and close dental office according to protocol
  • fax Releases and Authorizations to other facilities as required
  • Other duties as assigned
  • Opportunity to cross-train for dental assistant back-up once Washington State Dental Assistant Registration is completed.


  • Requires prolonged sitting or standing
  • Requires frequent bending, stooping and stretching
  • May require lifting up to 25 lbs.
  • Requires eye-hand coordination and manual dexterity
  • Requires use of office equipment such as computer terminals, digital camera, telephones, fax machines and photocopiers
  • Requires normal vision range and absence of color-blindness


  • Work is performed in dental office environment
  • Involves interpersonal contact with staff and patients
  • 40 hour work week, day shift , 8 a.m. to 5 p.m., partially flexed at supervisor's discretion


  • Dental Office Manager
  • Dental Director
  • Health Services Director for administrative purposes

As with all positions of the Lower Elwha Klallam Tribe this position is Indian Preference in hiring.

Position Requirements  
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Close Date  
Number of Openings 1  
Open Date 12/13/2022  
Location Lower Elwha Health Clinic  
About the Organization Information ---- about Lower Elwha Klallam Tribe  

This position is currently not accepting applications.

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