Definition and Purpose
Under the direct supervision of the ASI Executive Director, the Director – ASI Recreational Sports Programs and Services is responsible for overseeing the programmatic, staff and student functions in the Cal Poly Recreation Center including ASI Membership and Pro Shop Services, ASI Fitness and Wellness, ASI Intramural Sports, ASI Aquatics, ASI Poly Escapes, and the ASI Poly Escapes Climbing Park.
Additionally, all ASI employees are responsible for upholding the core values of the organization including but not limited to exhibiting professional behavior, acting as a role model to others, displaying a positive and cooperative attitude, communicating effectively, developing expert knowledge in area of specialization, and working together as a team.
Educational and Qualifying Experience, Skills, Licenses, Credentials
- Graduation from a four-year college or university.
- Master’s degree in related field (4 years applicable experience may be substituted for educational requirement).
- Current American Red Cross Certification in the following: Adult CPR, AED, and First Aid.
- Minimum eight (8) years of experience the demonstrates the ability to perform the necessary functions of the position.
- Minimum five (5) years' experience administering Recreational Sports programs and/or facilities preferably on a college or university campus.
- Experience in budgeting and fiscal management.
- Supervisory experience required.
- Thorough knowledge of correct English grammar, spelling, and punctuation.
- General knowledge of office methods, equipment, procedures, and practices.
- Knowledge of Windows-based computer systems.
- Ability to effectively communicate both orally and written; strong public speaking ability.
- Demonstrated skills in group supervision/leadership.
- Ability to gather and analyze complex data and situations in order to draw valid conclusions and make appropriate recommendations.
- Excellent organizational skills and the ability to coordinate multiple projects and meet deadlines.
- Working knowledge of safety standards and procedures.
- Working knowledge and understanding of financial record-keeping methods, procedures, and practice.
- Demonstrated ability to adapt to organizational, procedural, policy, and technological changes.
- Ability to interpret, communicate and apply administrative regulations, codes, policies, procedures, and precedents.
- Knowledge of public and business administration including organizational, fiscal, and personnel management.
- Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere.
- Ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds, specific needs, or limitations.
- Working knowledge of the practices, procedures, and activities of student personnel development and programming.
- Ability to plan, organize and lead others to work collaboratively to meet project and organizational goals.
- Strong knowledge of practices and standards set forth by the National Intramural Recreational Sports Association (NIRSA).
- Awareness of recreation programming trends.
- Directly supervise Assistant Director – Recreational Sports, Coordinator – Intramural Sports, and Coordinator – Aquatics and Safety.
- Oversee supervision of all subordinate staff within ASI Recreational Sports Programs and Services.
- Facilitate meetings, conduct performance evaluations, establish goals, and monitor day-to-day operations.
Essential Duties and Responsibilities
- Coordinate and implement organization-wide functions as assigned by the Executive Director as a member of the ASI Director team.
- Meet regularly with other management personnel to establish and ensure effective on-going communication and coordination between departments.
- Assist program managers and directors with all aspects of program and service delivery.
- Navigate, understand, and advise on ASI and university related issues.
- Use professional judgment, discretion, and in-depth knowledge of ASI, University, and CSU policies with regard to access to confidential records and sensitive information.
- Lead the student manager development team inall programmatic aspects of student manager training and ongoing support.
- Serve as Advisor to the University Union Advisory Board.
- Serve as Mentor to the Chair and Vice Chair of the University Union Advisory Board.
- Advise students individually or in groups on varied and complex matters.
Assessment & Planning
- Oversee global assessment, evaluation, and planning efforts by administering a comprehensive, continual, and multi-dimensional assessment program of student learning outcomes and evaluation of ASI global programs, services, and managed facilities.
- Develop and maintain ASI’s standard of transparency and clear communication by collecting, organizing, and analyzing multiple internal and external data sources and disseminating the information among ASI and campus constituents and stakeholders.
- Provide leadership of the assessment process by communicating the purposes of assessment, assisting departments in the development and delineation of assessment plans, assisting in the selection of appropriate measures and methods for assessing outcomes, and analyzing and communicating the results of assessments conducted.
- In conjunction with the ASI Executive Director, coordinate and lead ASI’s Strategic Plan efforts.
- Participate in the overall ASI assessment planning and goal setting.
Recreational Sports Programs and Services General Responsibilities
- Direct and lead a comprehensive ASI Recreational Sports Program ensuring compliance with safety and risk management and liability policies and procedures and following generally accepted recreation principles.
- Develop, prepare, and monitor the operational budget for specific program areas.
- Respond directly to participant/customer concerns and problems.
- Promote awareness of ASI Recreational Sports Program policies and information for the campus community by working collaboratively with ASI Public Relations, Marketing and Communications, to ensure timely and accurate marketing plans, departmental publications, web pages, and social media presence.
- Assist with the development of a comprehensive and cooperative positive campus life by partnering with departments such as Campus Health and Wellbeing, Kinesiology, Experience Industry Management, Clubs and Organizations, and Residential Life on programs for student engagement and education.
- In partnership with the Director – ASI Facilities Management, develop and coordinate long range recreational program facility needs, including maintenance and repair of recreation equipment.
- Oversee the supervision and management of student staff training, development, and recognition for Recreational Sports Programs and Services.
- Develop and execute assessment of programs and/or services for areas of responsibility including, but not limited to, setting and implementing goals, evaluating outcomes and ongoing enhancement.
- Prepare all necessary documentation for quarterly and annual reports.
- Ensure continuous evaluation, benchmarking, and comprehensive assessment of department services, programs, facilities, personnel, safety, and risk management.
Memberships and Pro Shop Services
- Establish long term vision and monitor progress towards goals for Membership Services, including but not limited to annual membership promotion, education, and member experience.
- Oversee the efficient execution of all technical and quality customer service aspects of the Membership Services and Pro Shop.
- Support the Assistant Director – Recreational Sports in the development and establishment of MOU’s with campus partners regarding access to the Recreation Center.
- Support the collaborative efforts of the Pro Shop to ensure it is offering services to support the recreation experience of all members.
Aquatics, Fitness, Wellness, Intramural Sports Programs
- Establish long term vision and monitor progress towards goals for Recreational Sports Programs.
- Oversee the planning, execution, and evaluation of Recreational Sports Programs.
- Provide the initial risk assessment for Recreational Sports Programs.
- Support the collaborative efforts of Recreational Sports Programs with on and off campus entities.
Diversity and Inclusion
- Identify and implement practices intended to eliminate racial, gender, or any other form of bias in processes, policies, and procedures.
- Develop, implement, and monitor programs that promote diversity and inclusion within the organization.
- Develop training and initiatives to create and foster an open and inclusive environment.
- Regularly communicate internal and external diversity and inclusion initiatives, events, and progress.
- Identify, build, and sustain community partnerships to support corporate diversity and inclusion projects/plans/initiatives and business strategies.
Other Duties and Responsibilities
- Represent ASI on committees as appropriate.
- Develop and maintain collaborative relationships with on and off-campus entities as appropriate.
- Attend and participate in meetings as necessary.
- Ensure continuous professional development.
- This position is part of a team of ASI essential personnel required to report to their designated work location on campus as soon as practicable during an emergency or when the University has suspended operations.
- The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in ASI policy as a condition of their employment.
- Other duties as assigned.
- Starting Salary: $115,386.66 (Pay Range: $115,386.66 - $184,618.66)
- Premium Overtime: No
- Shift Differential: No
This position is subject to a background check (including criminal records) as well as National Address Locater (Social Security Number [SSN] Trace), 7-year County Criminal Search in each county and/or state the applicant lived in based on the SSN Trace, National Criminal Database Search, Name Search, Employment Verification (All employers in past 7 years) and Education Verification (Highest Degree). Credit Reports, Motor Vehicle Record Check and Professional License Verification may also be required based upon the essential functions of the position.
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Long Term Disability Insurance
- Public Employees’ Retirement System (CalPERS)
- Social Security (FICA)
- Paid State Holidays
- Vacation Time
- Sick Leave
- Personal Holiday
- Birthday Holiday
- Workers’ Compensation Insurance
- Unemployment Insurance
Date of Last Equity Review: 01/01/2022
Date revised: 11/15/2022