Share Email Opening Title Telephone Operator - Entry Level  Category Provider Operations   Description POSITION SUMMARY: Monday – Friday Position with core hours of 7:30am – 4:30pm (may vary on a as needed basis). This entry level role is primarily responsible for processing all incoming calls by addressing the situation and either routing the call to the appropriate department/person, paging overhead, or taking messages if necessary. This position plays a vital role in expediting communications between contracted facilities and in supporting the Provider's day-to-day hospital and office clinics.   ESSENTIAL JOB DUTIES: Provide effective communication and strong listening skills Ability and willingness to deescalate/handle difficult calls Answer multiple calls in a courteous and timely manner Route or page calls to the appropriate extensions and/or departments Retrieves voicemail messages and creates phone notes, as necessary. Performs various daily and routine administrative tasks Performs other duties as assigned and requested within scope of work.   Position Requirements KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of Microsoft Office products. Knowledge of HIPAA regulations. Knowledge of business office procedures. Skill in handling multiple phone lines. Ability to maintain confidentiality. Ability to multi-task. Ability to work in a fast-paced environment and works well under pressure. Ability to work effectively with others. Ability to maintain positivity and professionalism at all times.   EDUCATION AND/OR EXPERIENCE: High School Diploma or equivalent required. Medical office and terminology experience preferred but not required Strong customer service/customer relations skills are a must Strong attention to detail is required Excellent verbal and written communication skills.   PHYSICAL DEMANDS/WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the following physical/work environment functions apply: Sitting for an extended period of time, stand, talk, walk and hear Type, utilizing a computer keyboard and mouse May lift up to 25 lbs Utilize a multiline telephone system.   Full-Time/Part-Time Full-Time   Shift Days   Minimum Education   Travel Requirements   Exempt/Non-Exempt Non-Exempt   Location Peoria Office   About the Organization Cardiac Solutions is a medical, physician-owned business that provides a comprehensive range of cardiac health services to the general public and referred patients. Founded in 1984 by Dr. Joseph Caplan, our clinics have established a solid reputation for innovative cardiology treatments and personalized cardiovascular care. We are proud of our status as the West Valley's leading cardiology team, specializing in YOUR total heart care. Our board-certified cardiologists always put your treatment and care first, allowing you to have the peace of mind knowing that your heart is in good hands. With our intensive educational opportunities through nurse-directed clinics, we help prevent the progression of heart disease by offering extensive cardiology testing. Our main goal is to avoid hospital admissions by accurately diagnosing and treating cardiac problems at the earliest possible stage. During this process, you not only build a relationship with your physician, but with the many members of our TEAM, all of whom are focused on YOUR heart health.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://JOSEPHACAPLANMDPCdbaCardiacSolutions.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category Provider Support Coordinator in Peoria, AZ Posted on: 4/18/2024 [Apply Now] Other Jobs Within 60 Miles Centralized Patient Scheduler in Peoria, AZ Posted on: 4/16/2024 [Apply Now] Medical Assistant or ECG Technician in All, AZ Posted on: 3/21/2024 [Apply Now] Medical Assistant/Laboratory Technician in All, AZ Posted on: 3/26/2024 [Apply Now] Referral Coordinator in Peoria, AZ Posted on: 2/26/2024 [Apply Now] Revenue Cycle Manager in Peoria, AZ Posted on: 4/17/2024 [Apply Now]

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