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Title

Junior Technical and Support Engineer_Remote/Telework/Virtual 

Category Information Technology  
Description

We are seeking a Junior Technical and Support Engineer to support our Managed Services Division (MSD) in a remote/telework/work from home capacity.

 

Sawdey’s Managed Services Division (MSD) is a full-service Managed Service Provider (MSP)/Managed Security Service Provider (MSSP) providing IT and/or cybersecurity services to a variety of different clients (defense/government contractors, municipalities, commercial organizations, etc.).

 

The Junior Technical and Support Engineer will handle incoming calls, client support tickets and technical project tasks. The candidate must be a team player and provide excellent customer service to our clients. This is a great opportunity for an IT or helpdesk individual looking to learn and get into the managed services and information security fields.

 

Additional Responsibilities Include, but are not limited to:

  • Desktop and laptop support.
  • Basic networking setup and diagnostics.
  • Ticket management and time entries.
  • Client support requests (i.e. password resets, application issues, hardware issues).
  • Participate in on-call rotation.
  • Assist with proposal development, if necessary.
  • Perform other duties, as assigned.
 
Full-Time/Part-Time Full-Time  
Requisition Category  
Req Number ENG-22-00019  
Location Remote, USA  
About the Organization Here at Sawdey Solution Services, an ISO 9001-14001 certified and CMMI-SVC v2 Level 3 appraised corporation, has built a nationwide and global footprint as a leading government contracting organization. Specializing in cybersecurity, systems engineering, and operational support, Sawdey invites you to be a part of a team that's at the forefront of securing our nation. Operating successfully since 2001, we are a Woman Owned/Service-Disabled Veteran Owned Business (WOSB/SDVOSB). Our mission is to provide employees with the best experience in a people focused, continuous process improvement environment. We are extremely proud of the culture we have created and encourage all prospective applicants to take a look at what other applicants and employees are saying about us:




Indeed Reviews:


Sawdey Indeed Reviews




Glassdoor Reviews:


Sawdey Glassdoor Reviews




Don't just take our word (and others' words) for it… We invite you to come experience Sawdey Solution Services!  
EOE Statement We are a Disabled-Veterans-41 CFR 60 1.4, Equal Opportunity Employer. Devoted to creating a diverse and friendly workplace, we do not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, gender identity, marital status, national origin, or veteran status. Our goals and beliefs are that diverse backgrounds and experiences empower and enable us to offer our customers an unmatched level of service. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply!  

This position is currently not accepting applications.

To search for an open position, please go to http://SawdeySolutionServices.appone.com



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