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Title

Zimbrick at Fish Hatchery Road BDC Sales and Service Manager  

Category Management  
Description

The successful candidate is a team leader, great communicator, and extremely efficient on the overall productivity of the BDC department.

This position is responsible for managing a team of 8-10 service and sales BDC representatives that are the hub of the Fish Hatchery Road campus. This is an outstanding opportunity to continue a rewarding career at Zimbrick Inc.

WHAT YOU WILL DO

Direct all aspects of the BDC effort including inbound and outbound calls, emails, texts and video correspondence.

Gather accurate customer information to create a database for continual follow-up and retention.

Oversee team's efforts to set sales and service appointments, contact customers with active warranty and maintenance campaigns.

Promote fixed operation sales through service follow-up

Utilize phone skills to follow up with customers about their experience, resolve any issues or concerns that they may have encountered

Use various technologies and platforms to accomplish goals.

Compile all necessary reports on a timely basis

WHAT YOU WILL BRING

An eagerness to learn and grow

Ability to work in a fast-paced environment with excellent follow-through and follow-up capability

Attention to detail, strong organizational and multi-tasking skills.

Ease in navigating within multiple software applications

Professional, positive Can-do attitude

Valid Driver's license

Ability to demonstrate the Company's core values each and every day

WHAT WE PROVIDE

Award Winning Dealership

Paid Training and Development

Employee Discounts

Flexible Schedules within Core Business Hours

Stable and Experienced Management

Competitive Benefit Packages

Pick Your Path Advancement Opportunities

 
Position Requirements
  • Two (2) year’s Service Advisor experience
  • One (1) year Sales experience
  • Leadership and Innovation experience
  • Superior communication skills
  • Strong email and phone presence is necessary
  • Exceptional leadership skills
  • Outstanding organizational skills
  • Ability to stay strong and calm in a fast paced environment
  • Hire, coach and retain BDC staff
 
Full-Time/Part-Time Full-Time  
Position BDC Sales and Service Manager  
Exempt/Non-Exempt Exempt  
Hiring Manager(s) Jennifer Ellestad, Tammy Earl  
Location Zimbrick Fish Hatchery Rd.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Marital Status None Specified 

supervisorUID None Specified 

EmpID None Specified 


This position is currently not accepting applications.

To search for an open position, please go to http://AcuraofBrookfield.appone.com



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