Share Email Opening Title Zimbrick at Fish Hatchery Road BDC Sales and Service Manager   Category Management   Description The successful candidate is a team leader, great communicator, and extremely efficient on the overall productivity of the BDC department. This position is responsible for managing a team of 8-10 service and sales BDC representatives that are the hub of the Fish Hatchery Road campus. This is an outstanding opportunity to continue a rewarding career at Zimbrick Inc. WHAT YOU WILL DO Direct all aspects of the BDC effort including inbound and outbound calls, emails, texts and video correspondence. Gather accurate customer information to create a database for continual follow-up and retention. Oversee team's efforts to set sales and service appointments, contact customers with active warranty and maintenance campaigns. Promote fixed operation sales through service follow-up Utilize phone skills to follow up with customers about their experience, resolve any issues or concerns that they may have encountered Use various technologies and platforms to accomplish goals. Compile all necessary reports on a timely basis WHAT YOU WILL BRING An eagerness to learn and grow Ability to work in a fast-paced environment with excellent follow-through and follow-up capability Attention to detail, strong organizational and multi-tasking skills. Ease in navigating within multiple software applications Professional, positive Can-do attitude Valid Driver's license Ability to demonstrate the Company's core values each and every day WHAT WE PROVIDE Award Winning Dealership Paid Training and Development Employee Discounts Flexible Schedules within Core Business Hours Stable and Experienced Management Competitive Benefit Packages Pick Your Path Advancement Opportunities   Position Requirements Two (2) year’s Service Advisor experience One (1) year Sales experience Leadership and Innovation experience Superior communication skills Strong email and phone presence is necessary Exceptional leadership skills Outstanding organizational skills Ability to stay strong and calm in a fast paced environment Hire, coach and retain BDC staff   Full-Time/Part-Time Full-Time   Position BDC Sales and Service Manager   Exempt/Non-Exempt Exempt   Hiring Manager(s) Jennifer Ellestad, Tammy Earl   Location Zimbrick Fish Hatchery Rd.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.   Marital Status None Specified  supervisorUID None Specified  EmpID None Specified  This position is currently not accepting applications. To search for an open position, please go to http://AcuraofBrookfield.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found --

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