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Direct Care Professional 

About the Organization Established June 15, 1971, Valley Community Services Board is a publicly funded organization where citizens of Staunton, Waynesboro, and Augusta and Highland Counties can receive Behavioral Health, Substance Use and Developmental Services services. Valley Community Services Board serves as the single point of entry into publicly funded mental health, developmental, and substance use disorder services for these localities.

Valley CSB is a person-centered organization, tailoring treatment to each individual. We value competency and compassion in every service we provide. We are also a resource for educating the public about the nature of mental health, substance use, and developmental disabilities to dispel stereotypes and encourage support for individuals facing those challenges.

Valley Community Services Board is an equal opportunity employer and a drug free workplace.

Open Date 12/6/2022  
Close Date 6/1/2023  
Position Direct Care Professional  
Full-Time/Part-Time Full-Time and/or Part-Time  
Exempt/Non-Exempt Non-Exempt  
Shift Various Shifts  
Req Number DIR-22-00002  
Number of Openings 12  
Number Filled 1  

Valley Community Services Board is looking for compassionate and dedicated people to join our Intermediate Care Facilities (ICF) Team as a Direct Care Professional! Team members work together to foster independence and community engagement for individuals with developmental disabilities in a residential home. Full-time, part-time, and PRN positions are available for all shifts.


  • Competitive compensation program:
    • Starting pay at $15.00/hour with medication administration certification (certification provided at no cost to all new hires).
    • Sign-on bonus of $1,500.00, included in full with the first paycheck.
    • Competitive pay based on overall experience in the field.
    • Shift differentials for 2nd, 3rd, and weekend-only shifts.
    • Up to $350/month retention stipend.
    • Nine paid holidays, with double pay provided for holiday shifts.
  • Health insurance as low as $20.00/month for individuals. Family and dependent plans are also available.
  • Accrue up to 20 days of paid time off (PTO) per year from year one. PTO is immediately available upon accrual.
  • Participation in the Virginia Retirement System.
  • Professional development assistance provided at no cost.

Summary of Essential Functions

  • Provides direct, daily support to individuals with intellectual and/or developmental disabilities in both residential and community settings.
  • Monitors clients’ progress toward their personal goals, giving assistance as needed.
  • Maintains a thorough understanding of and assists with the implements person-centered plans.
  • Collaborates with an interdisciplinary team to ensure client needs are understood and served.
  • Assists with household tasks as needed, such as food preparation and cleaning.
  • Works with teammates to ensure a safe, healthy environment within the home.
Position Requirements

Knowledge, Skills, and Abilities:

Knowledge of:

  • Nature and impact of intellectual and developmental disabilities.
  • Development, implementation, and evaluation of behavioral training programs for adults with intellectual and developmental disabilities.
  • Key concepts in the field of community-based residential services (e.g., Person-Centered Thinking and Practices, normalization, least restrictive alternatives, dignity of risk, community integration).
  • Providing effective documentation for purposes of communication, complying with regulations, and meeting individual needs.
  • Knowledge of reporting procedures for abuse, neglect, exploitation, or fraud.
  • Human Rights and Licensing regulations.

Skills Pertaining to:

  • Educational and behavioral programming for adults with intellectual and/or developmental disabilities.
  • Matching individual needs with effective intervention strategies.
  • Positive behavior support and crisis intervention.
  • Oral and written communication.
  • Providing emotional support and promoting self-confidence.
  • Managing daily routine for a large household.
  • Applying first aid techniques.
  • Observation and accurate reporting.
  • Basic computer use, including agency’s electronic health record system and use of email.

Ability to:

  • Successfully complete required training, including first aid, CPR, and physical management.
  • Promote a home-like, yet therapeutic environment.
  • Exercise sound judgment and decision-making.
  • Adhere to federal, state, and organizational policies and procedures regarding service delivery.
  • Maintain confidentiality.
  • Facilitate and advocate for individual choice and rights for clients.
  • Successfully complete all required training upon hire and as required for renewal.
  • Provide physical assistance to individuals (e.g., lifting, transferring, supporting).
  • Work as a member of an interdisciplinary team.
  • Provide adequate documentation to meet requirements and individual needs.
  • Serve as a role model.
  • Foresee emerging or potential problems and take appropriate action.

Minimum Requirements

  • High school diploma or equivalent.
  • Satisfactory completion of Direct Care Professional and Medication Administration training courses within one year of hire.
  • Once hired, must maintain certification in CPR/First Aid and other required trainings.
  • Must pass required pre-employment screenings, including, but not limited to, criminal history and experience verification.

Preferred Qualifications

  • A Virginia driver’s license with at least 0 points.

Physical & Environmental Requirements

  • Stand, squat, sit, bend, stoop, stretch.
  • Lift at least 25% of body weight.
  • Assist with wheelchair transfers and push a wheelchair.
  • Facilitate client transition from laying down, sitting, or other positions with or without supports.
  • Work in an environment where latex or food-based allergens may be present.
  • Assist with meal preparation, service, and clean-up.
  • Submit to a tuberculosis screening.

Our ICF program is subject to regulations established by the Centers for Medicare & Medicaid Services (CMS) regarding COVID-19, which require team members to wear a mask at all times around clients. Team members are required to be vaccinated against COVID-19 or obtain a valid exemption. If you are selected for an interview and not fully vaccinated but believe you may qualify for a religious or medical exemption, you will have the opportunity to request an exemption as part of the pre-hire process.

Salary Information Starting at $15.00 per hour with Medication Administration certification.  
EOE Statement Valley Community Services Board is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Additional Requirements  

This position is currently not accepting applications.

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