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Title

Service Center Manager 

Description

 

What you’ll do

As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You’ll be on the move, interacting with your team and customers to find the best solutions for their vehicle’s needs while building loyalty. You will also be responsible for your team members’ success. If you are ready to take the initiative, we’re here to help you put your career on the fast-track to success.

  • The overall operation of a service center: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuring Environmental, Health & Safety (EH&S) compliance and other policies and procedures are met
  • Responsible for inventory, labor management and financial performance of the service center
  • Mentor, lead and train the team to optimize their development
  • Perform and train others on automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers
  • Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • Provide superior customer service leadership
  • Build trust and win repeat, loyal customers

 How you’ll succeed

  • You are friendly and willing to work as part of customer-focused team
  • Have effective interpersonal, oral communication skills
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
  • Knowledge of cash handling, facility and safety control policies and practices
  • Reliable transportation to and from work
  • High school diploma or equivalent
  • 2 years managerial/supervisory experience in the quick lube/automotive business is required

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employees are required to stand, stoop, kneel, walk, and bend for up to 8 hours.

  • Must be able to lift to 50 lbs.
  • Must have full body mobility (twisting, turning, bending, stooping, squatting. and working for extensive periods of time with hands above head)
  • Work in cramped areas and in awkward body positions
  • Climb ladders occasionally
  • Walk up and down stairs
  • Work while wearing personal protective equipment
  • Work around high noise levels
  • Must be able to walk/stand continuously
  • Must be physically fit with unimpaired balance or mobility to work around floor openings with a depth up to ten feet
  • Must be able to guide in vehicles weighing up to 10,000 GVWR
  • Must have quick reflexes and ability to work in a physically demanding environment

Benefits include:

  • Competitive pay & flexible work schedule
  • On-the-job training
  • Paid bi-weekly
  • As a Service Center Manager, you will blend technical and management skills to lead, develop and train
  • Company provided uniforms and tools
  • We promote from within- a commitment we are passionate about
  • No late evenings
  • Paid time off and holidays*
  • Medical, dental, vision, and 401(k) savings plans*

*Terms and conditions apply, and benefits may differ depending on location

 

Metrolube Enterprises Inc is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

 
Category Retail  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

Apply Now



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