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Title

Patient Support Specialist 

Category Healthcare  
Description

Traveling Patient Support Specialist:

Do you like variety and have an ability to multi-task in a fast-paced environment?

Are you energized and inspired when caring for others?

The Patient Support Specialist position is one that allows for growth opportunities and Career development. In this department you will learn all the major areas in our Primary Care office. This includes Clinic, where you will learn to do patient work-ups and special testing that the doctor requests, Optical, where you will learn to fit patients for eyeglasses, select the proper lens based on a patient’s lifestyle and needs, and do needed adjustments to patients eyeglasses, and Patient Services, including check-in and check-out where you will learn to schedule patients, acquire accurate insurance information, pull and file insurance and bill patients according to the tests performed by the doctor.

What We Offer:

  • No on call shifts
  • No night shifts
  • No holiday shifts
  • Mileage reimbursement for travel at set rate
  • 6.5 paid Holidays (FT positions)
  • Approximately 10 days PTO accrual within first year + additional Floating Holidays
  • No experience necessary, training and career path offered
  • Employee Referral Program.
  • Clothing allowance
  • Certification opporutnties available with pay incentive
  • Wage increase at 6 months to $17.00 per hour
 
Position Requirements

ESSENTIAL RESPONSILIBITIES

  • Perform essential daily duties per the requirements and responsibilities of the position being performed: Technician, Optician, or Patient Services.

EDUCATION AND/OR EXPERIENCE:

  • High school graduate, or equivalent
  • Previous experience in optometry environment is preferred

COMPETENCIES:

  • Proficient in EHR, including exceptional keyboarding skills
  • Excellent interpersonal, written, and verbal communication skills
  • Detail oriented with strong organizational skills
  • Quality of work reflects efficiency and accuracy
  • Ability to obtain knowledge and skills on the job or through educational courses
  • A strong commitment to helping people
  • Polite, professional, and courteous
  • Ability to lead, motivate and promote a team environment
  • Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):

  • Physical Activity: Talking, Hearing.
  • Physical requirements: Sedentary work. Involves sitting most of the time.
  • The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

PERSONAL DEVELOPMENT:

  • Staff members are required to meet training expectations within the initial 90-day probationary period.
  • Obtaining certification through an optometric certification program is encouraged. BVEP will aid all employees eligible for the Employee Career Development Program.
 
Full-Time/Part-Time Full-Time  
Shift Days  
Pay Rate $16.25  
Position Status Full Time with full benefits  
Manages Others no  
Travel Required yes  
Position Patient Support Specialist (With Wage Increase Information)  
Exempt/Non-Exempt Non-Exempt  
Location Midwest Eye Consultants, South Bend/Mishawaka Area  
About the Organization The vision of the doctors and staff of Midwest Eye Consultants is to provide our patients with excellence in eye health care. In order to fulfill this vision, the doctors of Optometry and Ophthalmology, along with our technicians, opticians and patient services staff, embrace the ongoing evolution in eye care through expanded technology and knowledge. In addition, our doctors of optometry work hand in hand with doctors of ophthalmology, enabling us to provide both primary and secondary care.  
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
supervisorUID None Specified 

This position is currently accepting applications.

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