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Title

Library Assistant: Hispanic Outreach Coordinator 

About the Organization Traditional, hardworking, family-oriented - the cornerstones of Midwestern culture are alive and well, but there's something a little different about Kaukauna. Time-honored values are counterbalanced by an open-minded approach to problem-solving, identifying solutions, and planning for the future. While the city supports a simple life - sweet and uncomplicated - the door remains open for 'the simple life' to evolve with each generation.

Today, the City of Kaukauna is home to over 16,000 people with its own full-time Police, Fire and Rescue services and a municipally owned electric and water utility - Kaukauna Utilities. Kaukauna boasts a 350-acre Industrial Park Network, complete with rail and heavy truck access.

Beyond playgrounds, parks and trails, Kaukauna is a 'Bird City' with more than 450 acres of protected greenspace and popular public nature programming, including Eagle Days. Our proximity to the Fox River affords our residents with numerous recreational opportunities such as the Historic Grignon Mansion, the 1000 Islands Environmental Center, sports fields, a public swimming pool, and a public library.

City-sponsored events held in the Central Business District include a weekly outdoor music series - Live! from Hydro Park, Fox Firecracker 5k Run/Walk, and the Downtown Farmer's Market June through October. With such a variety of activities available, it should not come as a surprise that Kaukauna is also known as 'The Friendly City.'

 
Position Library Assistant / Programmer  
Description

Library Assistant: Hispanic Outreach Coordinator

  • Department: Library
  • Reports To: Library Director/Assistant Director
  • Hours: Part-Time; Monday 8am-Noon, Tuesday 4pm-8pm, Wednesday 8am-noon, Thursday Noon-4pm, Friday 9am-1pm. Saturday (once every three weeks from September to May).
  • Pay: $16.68/hour

Position Summary

Under the supervision of the Library Director and/or Assistant Director, the Library Assistant: Hispanic Outreach Coordinator performs outreach to our local Hispanic community and shares their culture with the community. They also serve as a Library Assistant performing essential service desk functions such as checking in and out of materials, filling holds list, returning materials to the shelves, issuing new library cards, and assisting patrons with reference, directional and/or technological questions.

Major Position Duties

  1. Provide tours, assistance in setting up library accounts, assistance with age-appropriate book selection and library orientation to Hispanic families.
  2. Translate library materials into Spanish.
  3. Market library materials, programs and services to Hispanic community members.
  4. Plan, organize and conduct innovative bilingual programs.
  5. Attend outreach events on behalf of the library.
  6. Assist at service desk helping patrons, answering reference questions, issuing new library cards, filling and retrieving holds, and providing technical support for patrons at computer stations for Hispanic patrons and the general public.
  7. Checking out and checking in library materials.
  8. Assists patrons with technology questions including computer or eBook related questions.
  9. Shelves materials.
  10. Reads and maintains order of the section of shelves assigned.
  11. Maintains patrons adhere to library policies.
  12. Call patrons to alert them of holds.
  13. Assist patrons in renewing and issuing new library cards.
  14. Assist patrons with library card issues and concerns.
  15. Periodic emptying of book drop.
  16. Receive and record money.
  17. Use cash register.
  18. Assist patrons with copy machine, faxing, laminating and printing.
  19. Help patrons find and retrieve materials.
  20. Work with a diverse population.
  21. Uphold confidentiality and privacy of patrons.
  22. Adhere to the Library Bill of Rights.
  23. Perform detailed services related to specific areas of service as well as other duties as assigned by supervisors.
  24. Set up and take down of programs.
  25. Create partnerships with local organizations.
  26. Explore creative and innovative approaches to programming.
  27. Operate programs within budget.
 
Position Requirements

Required Qualifications

  1. Educational Qualifications:High school diploma, GRE, or suitable educational background experience and skills.
  2. Ability to work Monday 8am-Noon, Tuesday 4pm-8pm, Wednesday 8am-noon, Thursday Noon-4pm, Friday 9am-1pm. Saturday (once every three weeks from September to May).
  3. Ability to speak, read, and write effectively in English and Spanish.

General Qualifications

  1. Experience planning and implementing educational and entertainment programs for people of all ages.
  2. Knowledge of the Integrated Library System software CARLX.
  3. A friendly image projecting competence and courtesy.
  4. Excellent customer service skills.
  5. Knowledge of cash handling and cash register procedures.
  6. Basic computer skills, including, but not limited to, email, blogging, use of Microsoft Word software, etc.
  7. Ability to learn and use new technology.
  8. Willingness to learn new skills and take on additional tasks.
  9. Ability to get along with a diverse population.
  10. Ability to correct behavior of patrons in a polite but professional manner.
  11. Ability to multi-task and remain focused in a fast paced environment.
  12. Ability to follow and perform detailed directions and tasks.
  13. Ability to prioritize work responsibilities and duties.
  14. Ability to communicate clearly in written and spoken forms.
  15. A basic working knowledge of English spelling, grammar, arithmetic, and reading.
  16. Willingness to attend and participate in continuing education opportunities.
  17. Willingness to work evenings and weekends.
 
Full-Time/Part-Time Part-Time  
Exempt/Non-Exempt Non-Exempt  
Shift Various Shifts  
Compensation $16.68/hour  
Benefits Vacation, Personal, Sick, and Holiday Pay. Voluntary Dental, Vision, and Deferred Comp.  
Open Date 12/2/2022  
Close Date  
 

This position is currently accepting applications.

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