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Dispatch Manager -  


Position Summary: The Dispatch Manager provides expertise in Customer Service activities in a way that assures the customers’ expectations are consistently and satisfactorily achieved, and decisions are based on supporting the business objectives. This position is responsible for analyzing customer requirements and assigning/scheduling equipment as needed and for managing the day-to-day operations of the crews and equipment in the assigned area including on site employee training necessary to support our customers.

Position Requirements

Essential Functions:

  • Ability to manage crews and equipment in remote locations in order to meet and exceed customer expectations
  • Excellent communications skills including ability to directly and professionally interact with municipalities and customers as a representative of RoadSafe, including handling all project notifications to municipalities, knowledge and success with securing permits and general compliance with ordnances and other requirements
  • Ability to solve problems quickly and successfully exercise independent judgment and authority
  • Develop employee schedules and manage personnel on projects ensure that paperwork is timely completed.
  • Understand the labor needs of the project and schedules and coordinates outside labor needs
  • Plan and schedule projects in a cost effective and efficient manner
  • Assess abilities of employees and contribute to hiring and firing decisions
  • Understand this is a high demand management position and will be subject to being on call 24/7, working evenings, overnights, weekends, and may require extra work days at times to complete projects on time.
  • Primary customer contact at the day to day level during a rental engagement.
  • Ability to manage
  • Manage the daily dispatch of all equipment and activities of the drivers for the branch.
  • Assign equipment and/or operators ensuring the most economical and quickest methods are utilized.
  • Create work tickets in TCR and assigned to the appropriate driver.\
  • Maintain good communications with customers.
  • Strive to continuously improve the level of company profitability, understand impact of rental transactions, labor efficiency and their effect on profitability.


Additional Responsibilties:

  • Insures that all Company Policies and Procedures are followed precisely for the management of the rental equipment fleet.
  • Additional responsibilities as directed by Branch Manager
  • Insures the accuracy of the branch's rental/sales paperwork through research, resolution, and reconciliation of any discrepancies in systems used for parts, merchandise, and fleet inventory.
  • Insure timeliness of all rental fleet activities and reporting.
  • May assist in the coordination of rental fleet Cycle Counts and Physical Inventories.
  • Coordinate equipment transfers between divisions as needed to meet customer demand.



Key Leadership Competencies:

  • Leads by example in terms of a strong focus on safety, business ethics, work habits and life balance
  • Good communicator, respects subordinates, vendors and customers and earns their respect in return
  • Ability to communicate in District level discussions
  • Understands the accountability that is integral to the position -focus on maximizing profit and cash flow
  • Ability represent RoadSafe in a professional manner when interacting customers and agencies regarding scheduling, disputes, changes in scope of work, etc.


Knowledge and Skills:

  • Highly experienced in MS Excel and Word
  • Computer training will be required for Viewpoint


Education and Experience:

  • Must have a High School Diploma or equivalent. Associates degree is preferred.
  • Must have Minimum 10 years Dispatching experience
  • Strong knowledge in all Microsoft products
  • Great communication skills
  • Must be able to multitask and meet deadlines in a fast-paced construction environment.
  • Bilingual is a plus!


We are an Equal Employment Opportunity Employer Minority/Female/Disability/Veteran


Full-Time/Part-Time Full-Time  
Shift Days  
Additional Information  
Position Dispatch Manager -  
Exempt/Non-Exempt Non-Exempt  
Req Number OPE-22-00223  
About the Organization RoadSafe Traffic Systems ('RoadSafe') is the largest provider of traffic control and pavement marking services in the United States. Our national network of 50 branches supports government, private, special event, utility and railroad projects in over 40 states. Expert knowledge of traffic control and roadway striping coupled with a unique ability to quickly mobilize our extensive fleet, state-of-the art equipment and trained technicians allows RoadSafe to safely provide quality, value, and peace of mind to our customers nationwide. RoadSafe enjoys exclusive contract agreements with some of the United States' biggest industrial companies and contractors. Known for our sophistication and professionalism, RoadSafe is called upon to handle the biggest and best projects in our industry.

At RoadSafe, we offer a competitive pay, growth potential and an excellent benefits package for those who qualify including medical, dental, vision, and 401(k) plans. RoadSafe recognizes and values diversity.

EOE Statement We are an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Payroll Code None Specified 

This position is currently not accepting applications.

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