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Store Manager - Dog Yard Bar and DDL Bakery 

About the Organization Downtown Dog Lounge is not your average doggie daycare! We are a local woman-owned business that grew from very humble beginnings in 2002. We have a proven track record of over 20 years of dedicated experience in this field. Our commitment to hiring the best employees to care for our pups and clients is well recognized in the community. Downtown Dog Lounge was recently awarded as the winner of King 5 Evening Magazine's Best Doggie Daycare in 2021's Best of Western Washington viewer's poll. We have many happy pups, many happy clients, and many devoted employees.


At Downtown Dog Lounge (DDL) we provide doggie daycare, boarding, grooming, bathing, training and enrichment for dogs at three (3) locations in the Seattle area: South Lake Union, Elliott, and Ballard. We also have a Dog Bakery in Fremont and a dog-friendly bar with indoor and outdoor dog parks in Ballard called the Dog Yard Bar!




We are serious about our business and take pride in a rapid pace work environment where diversity and teamwork are celebrated. Our purpose? We are leaders, delivering peace of mind in a safe environment by caring for every dog as our own.




We want our employees to love what they do! Those with a passion for pets, pioneering spirit, high attention to detail, strong organization, strong communication skills, and follow-through are usually the best match for our company and culture. Solid work ethic and integrity is also prized. We are a 24/7 business and let's be honest - some of our jobs may not be very glamorous. If you're a roll-up-your-sleeves person who also understands the important relationships between pooches and their owners, give us a look!









 
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Position Store Manager - Dog Yard Bar and DDL Bakery  
Description

Summary

The Store Manager works as a member of the management team to ensure store related activities are strategically aligned with overall business objectives. This is a visible position, which interacts with many levels of the organization across multiple functions as detailed below. The Store Manager provides support to the General Manager, ensuring all staff at the Dog Yard Bar, and DDL Bakery, are actively managed.

Essential Duties and Responsibilities

This list is not all-inclusive and may be broadened or changed to meet changing business needs.

Responsible for creating staff schedules

  • Create and manage staff schedules, time off requests, call ins, etc.
  • Approve timecards and ensure payroll has all necessary information to process.
  • Manage employee issues as they arise including General Manager and HR Manager when needed.
  • Preparing annual reviews of staff at 30 days and annual
  • Issue keys to select staff and track them, collect when they leave
  • Issue T-shirt, apron or other uniform item and ensure compliance in the yard.

Responsible for managing Events:

  • Manage the event requests
    • Arrange food
    • Arrange for cake
    • Initial and follow up emails
    • Coordinate staff person to work it if Savannah not available - Try to schedule Savannah for majority of events.
    • Purchase party décor when needed…etc
  • Prepare reports as needed about each event to present to CEO

Work with General Manager to help prepare orders when items running low based on system GM creates for staff to notify.

Filling In:

  • Filling in where needed serving, helping in the yard, container, etc., and General Manager

Food Service:

  • Oversee the Bakery staff to ensure food arrives (or go pick up) for parties, sales at the bar, etc.
  • Ensure food area is well maintained and cleaned by staff per the operations processes though out each shift.
  • Schedule and/or train Bakery staff on food preparation in the store so all staff are aware of proper processes, temps, etc.
  • Communicate with Bakery staff when new items are being tested and sold in the bar so she can help manage.
  • Ensure all refrigerators are temped daily, food is labeled an dated and the store is in compliance with all State and Federal requirements - ensuring staff are assisting with these tasks daily and reporting to you and or GM with any issues to resolve immediately

Responsible for:

Train new staff

  • Work with GM to create a strong and consistent training program and best practices so that all future stores will have a strong set of guidelines.

Managing all play and breed sessions

  • Work with Marketing to plan
  • Staff appropriately for each event
  • Ensure food (usually breakfast items) are available
  • Prepare event reports and send to owner each week.

Come up with fun events, holiday ideas, promotions, etc. and work with GM to execute.

  • sporting events
  • shelter food, blanket, bed, toy, collar, leash drive
  • Holiday photo with Santa, etc.

Ensure bar does not go over capacity.

Coaching staff on increasing sales and promoting bakery and lounge services

Work with GM on all inside and outside bar events such as fundraisers, promotions, etc.

 
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Position Requirements

Experience/Education/Certifications

  • 2+ years experience with Restaurant/Hospitality Management
  • 2+ years experience managing employees
  • Must have current MAST and FHC
  • Minimum of High School diploma/GED, Associates degree or higher preferred

Preferred Skills and Abilities

  • Leads by example and exemplifies the company Core Values in actions and behaviors
  • Inspires others through his/her professionalism and work integrity
  • Responds creatively to “continuous change” and steady growth environment
  • Solutions-oriented team player
  • High level of confidentiality and discretion
  • Seeks out information, training, and other resources needed to facilitate continual professional development necessary to be successful in this position
  • Regular and predictable attendance is an essential function of this position
  • Participates in the building and maintaining of a positive and healthy organizational culture
 
Location Dog Yard Bar  

This position is currently not accepting applications.

To search for an open position, please go to http://DowntownDogLounge.appone.com



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