Prolific 1 is the largest ticketing distribution company in the United States with millions of tickets sold each year. If you have a passion for live entertainment, and you're looking to join a team that provides opportunities for growth, competitive benefits and a fun work environment - Prolific 1 is the place for you!
The Jr. Fulfillment Specialist will be responsible for the consistent delivery of all orders in a timely manner with accuracy to ensure the department delivery standards for various exchanges are met. The fulfillment team provides a last check of inventory ensuring that customers are receiving the correct tickets with the desired delivery method by verifying inventory is listed and attached correctly in our software. When problems are recognized, the Fulfillment Specialist will effectively troubleshoot, resolve, or escalate them. This position plays an integral role in ensuring our customers receive the best shopping experience possible. Ideal candidates will be critical thinkers who possess an acumen for problem solving and have keen attention to detail under tight deadlines.
Primary Responsibilities:
- Effectively prioritize orders by deadline in a fast-paced environment to ensure the department delivery standards for various exchanges are met.
- Utilize different software programs to deliver tickets
- Effectively troubleshoot and resolve problems to ensure all orders are delivered in time for the event
- Ensure accuracy of ticket inventory
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